Tech mahindra
Tech mahindra

Tech Mahindra to implement Motor Vehicle Enterprise System (MOVES) for New Hampshire's Division of Motor Vehicles

Microsoft Dynamics CRM-based “MOVES” Solution will replace existing NH DMV legacy system

New Hampshire, USA – April 22, 2014Tech Mahindra Ltd. a specialist provider of connected solutions to the connected world, today announced that it has been chosen by New Hampshire’s Division of Motor Vehicles (DMV) to implement its Motor Vehicle Enterprise System (MOVES), a configurable Microsoft Dynamics CRM-based solution. The solution will replace and modernize New Hampshire DMV’s existing legacy system.

The new DMV solution for New Hampshire, based on MOVES, will digitally manage all Driver Licenses, Financials, Financial Responsibility, Hearings, Inventory, Dealers, and Inspection Stations. This is a multi-million deal, and the system will be implemented over a span of 22 months.

Tech Mahindra worked closely with Microsoft in developing the Dynamics CRM-based MOVES solution. This flexible and highly configurable solution, specially designed for Motor Vehicle agencies, will allow the DMV to provide superior customer service, compliance checks, performance measures, and fraud prevention mechanisms. MOVES is built on the premise that in today’s world, business process areas are highly interdependent and individuals interact with the DMV jurisdictions in more than one role and using more than one channel of access.

"We were looking for an innovative solution that enables us to be more efficient as an organization. We believe Tech Mahindra’s MOVES solution gives us a framework that we could customize to fit our needs and that Tech Mahindra’s technical and domain expertise will be vital for a smooth implementation," said Rick Bailey, Director, Division of Motor Vehicles, State of New Hampshire.

"We are delighted to be selected by New Hampshire for this project, and we’re confident that our technology coupled with the past projects experience will support and enable them to be more efficient than ever," said Arvind Malhotra, Head - Strategic Accounts, Tech Mahindra. "We are hoping this partnership is indicative of the innovations possible for other motor vehicle agencies."

“We’re pleased that New Hampshire is adopting it,” said Andy Pitman, eGovernment Solutions Director, Microsoft Corporation.“We believe that this commercial off the shelf software centric approach to DMV modernization can reduce implementation risks and result in a more maintainable solution for the State.”

Tech Mahindra’s focus continues to be providing the best possible solutions to our Government clients. Our Public Sector Practice is helping our customers save costs, improve business process quality, significantly increase productivity, and create satisfying experiences for citizens and staff. The Tech Mahindra Public Sector team has formed deep customer relationships with governments in many states and provinces, which Tech Mahindra supports with software and services in the areas of Motor Vehicles, Public Budgeting, Grants Management, SAP solutions and Document Management Solutions among others.


Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise™. We are a USD 4.9 billion company with 131,500+ professionals across 90 countries, helping 946 global customers including Fortune 500 companies. Our convergent, digital, design experiences, innovation platforms and reusable assets connect across a number of technologies to deliver tangible business value and experiences to our stakeholders. Tech Mahindra is the highest ranked Non-U.S. company in the Forbes Global Digital 100 list (2018) and in the Forbes Fab 50 companies in Asia (2018).

The Mahindra Group is a USD 20.7 billion federation of companies that enables people to rise through innovative mobility solutions, driving rural prosperity, enhancing urban living, nurturing new businesses and fostering communities. It enjoys a leadership position in utility vehicles, information technology, financial services and vacation ownership in India and is the world’s largest tractor company, by volume. It also enjoys a strong presence in agribusiness, aerospace, commercial vehicles, components, defense, logistics, real estate, renewable energy, speedboats and steel, amongst other businesses. Headquartered in India, Mahindra employs over 2,40,000 people across 100 countries.

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