Tech mahindra
Tech mahindra
Enterprise Integration Solutions

Solution Offerings


FASCIA is an endeavor towards creating visibility of transactions as it flows through an enterprise. Its play is around the IT paradigms of Lean Thinking, Complex Event Management, Autonomic Computing and Predictive Systems Behavior for an end to end tracking of business transactions as they propagate across the different layers or systems in a distributed environment.


Utilizing EIS COTS products to produce a best in class platform that automates processes needed to deliver services and is scalable and easily configurable as per customer requirements:

  • Multi-channel Customer Experience management

     Provided through Decision Management and Next Best Action capabilities a single tool with a 360° view that would combine disparate BI, Analytics and Enterprise Systems


Unified solution that manages the life cycle of every warranty from definition through processing to final closure of the claim.


We have a proven approach to support process centric, mission critical, highly complex transformation initiatives while preserving the existing investments made by leveraging the integration capabilities of the various EIS - EAI platforms

Our solutions are robust and built for change. These help customer organization to be responsive to the ever-changing market dynamics and stay ahead of the rest with their competitive advantage. We achieve this through use of Solution Accelerators and Process Frameworks, and have a dedicated solutions engineering team to provide the best value and latest state of the art applications for our clientele. We have also built various other solution frameworks, accelerators that are customized for different industries such as:

  • Social Media for Smarter Enterprises
  • Service Lifecycle Management
  • Working Capital Reduction
  • Advanced Product Quality Planning
  • Order Management
  • Location Based Mobility Solution
  • Incident Management
  • Predictive Maintenance
  • Appeals and Grievances
  • Spend Management

Case Studies

State-Of-The-Art Contact Centers For Enhanced Customer Experience

State-Of-The-Art Contact Centers For Enhanced Customer Experience

An American multinational financial services corporation specializing in retail brokerage that advises, originates trades, manages and distributes capital for governments, institutions and individuals with a standard of excellence needed an integrated architecture that could enhance customer experience at its contact support centers.

Drop-off to Take-off: Integrated through a unified system

Drop-off to Take-off: Integrated through a unified system

Discover how we provided an integrated solution to build a dynamic and world class airport in Asia.

For further information please write to

For further information please write to