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Tech mahindra

CATEGORY: In The Future,CWCE,Connected Platforms & Solution

Super-Convergence

Recent achievements in artificial intelligence are breath-taking. And the new environments created by augmented and virtual reality technologies are immersive, powerful and compelling. At the same ....

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  • POSTED BY : Ray Hammond on September 21, 2017 09:54 AM
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CATEGORY: Leadership Talk,In The Future,CWCE,Connected Platforms & Solution

Convergence of Physical and Digital –  For Real Customer Experiences

Customer eXperience (CX) is a top priority for businesses today with digital customers coming of age and asking for more. Over the next three years, 55% of modern enterprise businesses will implement ....

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  • POSTED BY : Jagdish Mitra on September 15, 2017 05:06 PM
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CATEGORY: Connected Industries,Connected Lives,Connected World,CWCE,In The Future,Leadership Talk

IoT Delivering Insights to Design Experiences

A study by Gartner estimates that close to 5.5 million new IoT devices would have connected on an average each day, in 2016. While most of these have happened on the consumer front, industrial ....

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  • POSTED BY : Karthikeyan Natarajan on September 11, 2017 11:12 AM
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CATEGORY: Leadership Talk,Connected Industries,In The Future,Connected Platforms & Solution

Creating the Next Generation IT function powered by DevOps

The boom in e-commerce at the start of the millennium saw the birth of a new class of companies, and the corporate world was soon classified into the new age online firms versus the older firms, ....

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  • POSTED BY : Padma Parthasarathy on September 08, 2017 06:20 PM
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CATEGORY: Leadership Talk,In The Future

Analytics Everywhere – To be part of Transaction not Post thought.

Ever since I first heard the term ‘Analytics Everywhere’ 3-4 months ago from one of my seniors, I had been pondering over this idea. After attending an informative session, I realized it’s already ....

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  • POSTED BY : Manish Kampani on September 08, 2017 06:16 PM
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CATEGORY: In The Future,Leadership Talk

Hybrid Multi-Cloud Strategy: Is this the Future of Cloud?

Cloud adoption is inevitable. The challenges enterprises face today are majorly in deciding how to take their journey to cloud. With five leading cloud players (AWS, Azure, Google, Oracle and IBM) ....

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  • POSTED BY : Pravin Bolar on August 21, 2017 05:43 PM
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CATEGORY: Connected Platforms & Solution,In The Future,Leadership Talk

AI – Lifestyle Companion or Smart Work Assistant?

It’s quite incredible how James Bond manages to get out of a big mess whenever there seems to be no end to his miseries. But somewhere in the plot, he is also privileged in getting access to many ....

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  • POSTED BY : Ritesh Idnani on August 17, 2017 06:02 PM
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CATEGORY: Connected Platforms & Solution,Connected Industries

Blockchain Can Remove the Mess in Healthcare and Boost Consumerization

Blockchain Can Remove the Mess in Healthcare and Boost Consumerization Every time a patient visits a doctor or goes to a hospital, the cumbersome process of creating, maintaining and updating ....

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  • POSTED BY : Iyappan Rathina on August 11, 2017 04:55 PM
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CATEGORY: Connected Platforms & Solution,Connected Industries

Integrated Rural Health for Driving Effective Results

Integrated rural health (IRH) solutions act as a precursor to creating collaborative healthcare models made specifically for rural consumers. The hallmark of an effective solution is its ability to ....

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  • POSTED BY : on August 11, 2017 04:51 PM
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CATEGORY: Leadership Talk,Connected Industries,Run Change Grow,In The Future

The 5th Wave of Networks

Telcos across the globe are gearing up for the 5th Wave of Networks. Historically, each generation of wireless network evolution: 2G, 3G, 4G were primarily driven by significant improvements in RAN ....

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  • POSTED BY : Manish Vyas on August 11, 2017 09:59 AM
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CATEGORY: Leadership Talk,In The Future,DAVID

Rise Of A Connected World: Technology Vs. Technology

We have undergone a series of revolutions which started from the hunter and gathers days. About 11000 years ago came the agricultural revolution, which is when we started settling down and began ....

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  • POSTED BY : on August 03, 2017 04:37 PM
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CATEGORY: CWCE,Connected World,Connected Industries,DAVID

Connected Experiences at SAP Leonardo Live

There are countless studies on the potential of Internet of Things (IoT). We at Tech Mahindra believe that IoT enables new and innovative experiences that have otherwise not been possible. Come visit ....

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  • POSTED BY : Suryanarayana JVS on July 06, 2017 05:28 PM
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CATEGORY: DAVID,Connected Platforms & Solution

Is Front Office Automation for You?

Process Automation has touched new heights in recent times, it is one of the most exciting technologies in Business Process Management (BPM). When we talk about automation/RPA/RDA, we generally think ....

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  • POSTED BY : Manish Arora on June 21, 2017 11:15 AM
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CATEGORY: Connected Platforms & Solution

Transforming Digitization through a DIY Platform

Imagine being able to model new and complex end-to-end business processes (or change existing ones) by reusing Lego-like Reusable Process Blocks—(re)arranging them as per business needs and deploying ....

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  • POSTED BY : Amber Sharma on June 21, 2017 10:15 AM
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CATEGORY: DAVID,Connected Platforms & Solution,Connected Industries

Social Media Analytics & Insights: Challenges and Opportunities for the Pharma industry

Despite strict rules and regulations, pharma brands are finding ways to use social media without breaching any laws. Conventionally, pharma has been using social media for marketing activities, ....

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  • POSTED BY : Kirti Kakad on June 19, 2017 02:57 PM
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CATEGORY: Connected Platforms & Solution,In The Future

Live Chat, Chatbots & IMs: Survival of the fittest!

Live chat is dying, at least in its present form. And the exponential increase in usage of instant messengers and in-built messenger systems on social networks has arguably been the metaphorical ....

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  • POSTED BY : Gautam Duseja on June 19, 2017 02:39 PM
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CATEGORY: DAVID,Connected Platforms & Solution,CWCE,In The Future

Chatbots: The Future of Enhancing CX

As a customer experience (CX) specialist in your organization, you must have heard the buzz about chatbots. How they are being leveraged by organizations to improve customer service by readily ....

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  • POSTED BY : Anivarit Agarwal, Gautam Duseja on June 19, 2017 02:22 PM
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CATEGORY: DAVID

Managing Customer Experience with Digital Transformation

As more and more enterprises are recognizing the importance of customer experience, a large number of revolutionary initiatives are being envisaged. Enterprises understand that to retain, attract new ....

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  • POSTED BY : Anivarit Agarwal on April 07, 2017 12:33 PM
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CATEGORY: DAVID,Connected Platforms & Solution

Smart Offers: Connecting with the Customer

Wouldn’t it be amazing if you plan to travel to your favourite destination and you get personalized offers on the way that you are looking for or that suits your requirements? In this cutthroat ....

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  • POSTED BY : Haresh Gowri on April 07, 2017 12:26 PM
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CATEGORY: DAVID

Building Omni-channel Customer Experiences

Omni-channel! That is a prodigious dialogue phrase to listen. Omni Channel is an approach for making information available in a seamless manner. The elegance of Telco, Retail, E-commerce and Banking ....

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  • POSTED BY : Gaurav Mahajan on April 07, 2017 12:23 PM
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CATEGORY: DAVID

SPA before RPA or RPA before SPA? Making Sense from All the Buzz

RPA practitioners have - in various forums globally and across industries - discussed, debated and analyzed multiple aspects of RPA. Most of these conversations are centered on what RPA is, what it ....

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  • POSTED BY : Kiran Wadhwani on April 07, 2017 12:17 PM
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CATEGORY: DAVID,Connected Platforms & Solution

Dear CMOs, Sit and Relax

CMO’s role is crucial today’s competitive business world is propelled by the rise of digital marketing, big data, and the need to engage customers across multiple platforms, on increasingly personal ....

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  • POSTED BY : Haresh Gowri on April 07, 2017 11:19 AM
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CATEGORY: DAVID,Connected Industries

Contextual Banking - The next frontier in customer engagement

Banks face a constant challenge in gaining and retaining their customers, and in order to retain, they pursue them with their best rates, defer charges and offer customized treatment, but it is not ....

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  • POSTED BY : Kanwar Bir Singh on April 07, 2017 11:16 AM
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CATEGORY: DAVID,Connected Platforms & Solution

Delivering Customer Delight through Digi-E-Warranty

Today, Field Quality has grown beyond just curbing warranty expenses it helps improve the bottom line of Original Equipment Manufacturers (OEMs) and deliver customer delight. However, when it comes ....

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  • POSTED BY : Kannan M Rohit Sharma on March 31, 2017 03:00 PM
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CATEGORY: In The Future

Microservices

Micro-services based strategy promises to break open the ”black box”, unlock the rigidity and enable flexibility by allowing deployment of self-contained & independent services. Read ....

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  • POSTED BY : Raman Abrol on February 22, 2017 03:34 PM
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CATEGORY: DAVID,Connected Industries,Run Change Grow

DIGITAL CRM: ACCELERATING ORDER MANAGEMENT FOR TELCOS

Customers today expect speed, convenience and accessibility in the purchasing process. And telecom service providers often struggle to meet these expectations. This is largely due to the fact that a ....

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  • POSTED BY : Suraj Garg, Amit Joshi on January 19, 2017 05:44 PM
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CATEGORY: Connected Industries,DAVID

Machine Connectivity Maturity Model (MCMM) Framework for Industry4.0

With the advent of Internet of Things, a connected factory is inevitable, paving the way for Industry 4.0. While many large enterprises are at the crux of Transformation it requires a calculated ....

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  • POSTED BY : Kedar Sahasrabudhe on January 09, 2017 02:38 PM
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