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CATEGORY: Connected Platforms & Solutions

Leveraging RPA for Compliance Audits

Risk and Compliance management has been a vital business function for all types of Business. Organizations strive to put in process compliance audits to enforce better control over the processes ....

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  • POSTED BY : Harekrishna Sahu on June 12, 2019 03:48 PM
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What 4G brought to Mobile, 5G will bring to Homes!

The Superbowl is on and you love catching all the high adrenalin pumping action live at the stadium! But imagine if you can get the same or rather better experience sitting in your lounge, wearing ....

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  • POSTED BY : Unmesh Khadilkar on June 11, 2019 06:00 PM
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Migrating Applications from Monolithic to Microservice on AWS

Tech Mahindra migrated and modernized an application to Cloud for one of our clients recently. In the digitized world, Cloud is the common denominator for everything that we do and Cloud is an ....

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  • POSTED BY : Ramanan Veeranan on June 11, 2019 10:57 AM
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Connection between Customer Experience and Voice of Customer

Digital transformation is the amalgamation of digital technology into various verticals of business which results in fundamental changes in the operation of business. And it also provides value to ....

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  • POSTED BY : Sourav Ranjan Panigrahy on June 10, 2019 01:07 PM
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Transformation of Life Sciences Industry with Intelligent Automation

Life Sciences companies have regulatory compliance compulsions and quality control obligations. It is an imperative for Life Sciences organizations to track serious adverse events (SAE) and ....

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  • POSTED BY : Rohit Tiwari on May 29, 2019 12:40 PM
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Top 3 Essential Strategies for Aerospace Industries Embracing Factories of the Future

Industrial Transformation has moved from hype to realty, and the aerospace sector is on course to reinvent itself with a convergence of technologies in manufacturing. Information technology and ....

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  • POSTED BY : Karthikeyan Natarajan on May 23, 2019 02:50 PM
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Leveraging RPA to Simplify your HR Processes

Imagine the scenario where as a recruitment HR you receive an e-mail with the list of (already) shortlisted candidates to be interviewed with all relevant details or when the candidates are ....

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  • POSTED BY : Manish Arora on May 15, 2019 03:33 PM
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Looking for right candidates? Bots & Digital Interviews could be your bet.

As strange as the title may sound, it is actually happening and is being embraced by few while others are taking a conservative position. A job change or even making up one’s mind for a job change ....

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  • POSTED BY : Ashish Prajapati on May 13, 2019 11:01 AM
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Data is Oil ! Data is Gold! Invest in Data Lakes but don’t let it become a Data Swamp!

NEED…We must derive insights and value from Data!! The leadership of almost all Organizations asks for this in order to enable them to steer their companies through competition and achieve next ....

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  • POSTED BY : Manish Kampani on May 09, 2019 03:11 PM
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Using Automation to create value in Procurement

Every enterprise big or small, runs a procurement function that assists in acquiring goods & services from an external party. The importance of procurement can only be realized by the fact that ....

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  • POSTED BY : Ashish Prajapati on April 19, 2019 04:03 PM
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The Next Wave in Intelligent Document Processing

Digital document repositories and paperless business pursuits have amplified the requirements of IT systems to be able to extract and store data fields, machine generated and hand written text and ....

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  • POSTED BY : Ashish Prajapati on February 27, 2019 02:31 PM
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Continuous Integration & Continuous Deployment (CI&CD) in NextGen Managed Services

Customer organizations have their deep investments into various tool-sets starting from requirement gathering, development, build management, testing, release management and service management etc. ....

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  • POSTED BY : Ramanan Veeranan on February 15, 2019 03:54 PM
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Infrastructure as a Code in NextGen Managed Services

Next Generation AWS Managed Services leverages DevOps practices to automate common Infrastructure and application support activities and provide full-lifecycle services to provision, run and support ....

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  • POSTED BY : Ramanan Veeranan on February 15, 2019 03:42 PM
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Tools Perspective on Next-Gen Managed Services

Next-Gen Managed Services requires a new tooling architecture that meets the demands of the Cloud services offered by CSPs like AWS. Traditional set of tools are based on static IT environments with ....

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  • POSTED BY : Santhana Krishna on February 13, 2019 05:13 PM
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Evolution of Managed Services to Next-Gen Managed Services

Traditional managed services providers provided support across the full IT stack from network, storage, server hardware, server virtualization, operating system, infra apps, middleware, databases, ....

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  • POSTED BY : Pravin Bolar on February 13, 2019 05:03 PM
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Next Gen Cloud Managed Service through Tech Mahindra’s mCOPS Platform

Traditional Managed hosting services or Data Center managed services is going through a paradigm shift with the adoption of cloud as an alternate platform for running enterprise application services. ....

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  • POSTED BY : Pravin Bolar on September 10, 2018 03:53 PM
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What’s the right choice – On Premise or Private Cloud or Public Cloud or Hybrid Cloud?

Opt for a Private Cloud or A Public Cloud or continue with On-premise or go for a Hybrid Cloud Solution? Nowadays it’s one of the hard hitting dilemma for organizations who are reaching the end of ....

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  • POSTED BY : Sanjeev Sharma on September 04, 2018 10:55 AM
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Executive Dashboards for the CMOs of Tomorrow

When you think about Social Media Dashboards, what are some of the metrics that come into your mind; no. of conversations, sources of conversations, demographics, engagement & reach and oh yes, ....

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  • POSTED BY : Kirti Kakad on July 10, 2018 04:39 PM
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Why F&A is a potential area for RPA

Automation is not new to IT industry, however, in the recent times, there has been a shift of focus from Traditional task driven (scripts) to the knowledge driven mechanism (RPA and AI). RPA is ....

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  • POSTED BY : Deepali Kulkarni on July 04, 2018 04:08 PM
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How Automation Can Revolutionize Modern Healthcare

While demographical factors differentiate people from the developed to the 3rd world countries, a key social indicator of how well a nation fares on the Human Development Index (HDI) is measured by ....

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  • POSTED BY : Ashish Prajapati on June 20, 2018 03:17 PM
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Deep Knowledge Discovery & Information Retrieval From Unstructured Data

Expert’s around the world predict that about 80 to 90 percent of the data which is there as part of any organization is unstructured (This could be in any format, documents, emails, web pages, ....

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  • POSTED BY : Hareesh Kumar P S on June 12, 2018 04:21 PM
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The Rise of Image Analytics: AI in Social Media

Computer vision has been a fundamental problem that the AI community has grappled with from the start of the AI age from the mid 1950’s and through its decades of summers and winters. While there are ....

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  • POSTED BY : Niranjan on June 07, 2018 03:17 PM
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Latest Computer Vision applications in Engineering

The last few years have seen great advancements in the field of computer vision that has made automation of many manual engineering tasks and processes feasible. Thanks to deep learning and ....

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  • POSTED BY : Rana Banerjee on May 31, 2018 12:08 PM
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Paving the path towards Cognitive Capabilities

During my childhood computer classes, I heard my teacher talk about the generation of computers. Right from the usage of vacuum tubes to transistors to IC’s to VLSI & ULSI to Nanotechnology and ....

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  • POSTED BY : Ashish Prajapati on March 23, 2018 04:02 PM
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Key to better customer experience is making it simpler for them!!

Customer Servicing has been one of the key aspects of customer retention or loyalty or to ensure customer advocacy. And for brands, it is a continuous process to evolve to provide easier and ....

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  • POSTED BY : Kirti Kakad on February 23, 2018 02:59 PM
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Going Beyond Traditional RPA

For those who are not so familiar with the new wave of automation, it is the next frontier of information technology that’s helping businesses evolve from manual to intelligent processes. It gives an ....

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  • POSTED BY : Kavuluru Rajasekhar on February 13, 2018 11:10 AM
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Now You Can Manage, Monitor and Create New BOTs with BOTs

So, you have already embarked on an exciting journey with RPA (Robotic Process Automation). By now, you have identified processes which are viable for automation through RPA. While there are ....

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  • POSTED BY : Chaithanya Pulugurtha on January 10, 2018 02:36 PM
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Bots Redefining the Future of Customer Experience

In the past, our systems could only recognize keywords and fetch rule-based standardized solutions or answers. The computer was always doing document retrieval and helping us sift through our ....

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  • POSTED BY : A B Jambunathan on December 29, 2017 11:34 AM
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How Digital Transformation & Innovation is bringing patients, physicians, and Life Sciences companies closer?

Use of digital technologies is rapidly increasing in the Life Sciences and Healthcare industry. Companies are embarking on Digital Health Journeys, helping patients to: identify symptoms through ....

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  • POSTED BY : Kirti Kakad on November 29, 2017 01:07 PM
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Super-Convergence

Recent achievements in artificial intelligence are breath-taking. And the new environments created by augmented and virtual reality technologies are immersive, powerful and compelling. At the same ....

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  • POSTED BY : Ray Hammond on September 21, 2017 09:54 AM
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Convergence of Physical and Digital –  For Real Customer Experiences

Customer eXperience (CX) is a top priority for businesses today with digital customers coming of age and asking for more. Over the next three years, 55% of modern enterprise businesses will implement ....

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  • POSTED BY : Jagdish Mitra on September 15, 2017 05:06 PM
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Creating the Next Generation IT function powered by DevOps

The boom in e-commerce at the start of the millennium saw the birth of a new class of companies, and the corporate world was soon classified into the new age online firms versus the older firms, ....

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  • POSTED BY : Padma Parthasarathy on September 08, 2017 06:20 PM
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AI – Lifestyle Companion or Smart Work Assistant?

It’s quite incredible how James Bond manages to get out of a big mess whenever there seems to be no end to his miseries. But somewhere in the plot, he is also privileged in getting access to many ....

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  • POSTED BY : Ritesh Idnani on August 17, 2017 06:02 PM
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Blockchain Can Remove the Mess in Healthcare and Boost Consumerization

Blockchain Can Remove the Mess in Healthcare and Boost Consumerization Every time a patient visits a doctor or goes to a hospital, the cumbersome process of creating, maintaining and updating ....

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  • POSTED BY : Iyappan Rathina on August 11, 2017 04:55 PM
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Integrated Rural Health for Driving Effective Results

Integrated rural health (IRH) solutions act as a precursor to creating collaborative healthcare models made specifically for rural consumers. The hallmark of an effective solution is its ability to ....

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  • POSTED BY : Venugopal Kandimalla on August 11, 2017 04:51 PM
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Is Front Office Automation for You?

Process Automation has touched new heights in recent times, it is one of the most exciting technologies in Business Process Management (BPM). When we talk about automation/RPA/RDA, we generally think ....

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  • POSTED BY : Manish Arora on June 21, 2017 11:15 AM
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Transforming Digitization through a DIY Platform

Imagine being able to model new and complex end-to-end business processes (or change existing ones) by reusing Lego-like Reusable Process Blocks—(re)arranging them as per business needs and deploying ....

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  • POSTED BY : Amber Sharma on June 21, 2017 10:15 AM
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Social Media Analytics & Insights: Challenges and Opportunities for the Pharma industry

Despite strict rules and regulations, pharma brands are finding ways to use social media without breaching any laws. Conventionally, pharma has been using social media for marketing activities, ....

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  • POSTED BY : Kirti Kakad on June 19, 2017 02:57 PM
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Live Chat, Chatbots & IMs: Survival of the fittest!

Live chat is dying, at least in its present form. And the exponential increase in usage of instant messengers and in-built messenger systems on social networks has arguably been the metaphorical ....

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  • POSTED BY : Gautam Duseja on June 19, 2017 02:39 PM
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Chatbots: The Future of Enhancing CX

As a customer experience (CX) specialist in your organization, you must have heard the buzz about chatbots. How they are being leveraged by organizations to improve customer service by readily ....

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  • POSTED BY : Anivarit Agarwal, Gautam Duseja on June 19, 2017 02:22 PM
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Smart Offers: Connecting with the Customer

Wouldn’t it be amazing if you plan to travel to your favourite destination and you get personalized offers on the way that you are looking for or that suits your requirements? In this cutthroat ....

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  • POSTED BY : Haresh Gowri on April 07, 2017 12:26 PM
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Dear CMOs, Sit and Relax

CMO’s role is crucial today’s competitive business world is propelled by the rise of digital marketing, big data, and the need to engage customers across multiple platforms, on increasingly personal ....

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  • POSTED BY : Haresh Gowri on April 07, 2017 11:19 AM
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Delivering Customer Delight through Digi-E-Warranty

Today, Field Quality has grown beyond just curbing warranty expenses it helps improve the bottom line of Original Equipment Manufacturers (OEMs) and deliver customer delight. However, when it comes ....

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  • POSTED BY : Kannan M Rohit Sharma on March 31, 2017 03:00 PM
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Tech Mahindra's Field Quality and Cost Control (FQCC) Platform

Field Quality Issue Discovery and Traceability framework by Tech Mahindra's manufacturing vertical bridges the critical gap between product failure identification, diagnosis & resolution and ....

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  • POSTED BY : Kannan Marghasahayam on September 09, 2016 03:24 PM
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Is Data warehousing going to die?

As I meet with different customers, teams, and internal experts to deliver our BI and Data Management engagements, I cannot help but notice the prominence of a concern regarding the survival of data ....

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  • POSTED BY : Manish Kampani on July 11, 2016 07:31 PM
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Tech Mahindra Cloud Aggregation Platform (CAP) – Achieve 360º Cloud Nirvana Digitally!

The Cloud Market globally is expected to see a 2X growth by 2019 from a $150 billion to a whopping $300 billion as forecasted by Gartner. However, the Cloud Brokerage market is slated to see a 4X ....

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  • POSTED BY : Manish Sharma on March 28, 2016 12:23 PM
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IT driven Smart manufacturing–Key enabler for ‘Make in India’ to succeed

“Come, Make in India” Prime Minister Narendra Modi gave a clarion call to the world in his maiden  Independence Day address, inviting global and Indian  firms to set up manufacturing bases in ....

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  • POSTED BY : Subhash Chandran on March 05, 2016 11:03 AM
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