Artificial Intelligence | Tech Mahindra

AI Delivered Right

Tech Mahindra’s "AI Delivered Right" exemplifies innovation and reliability. We move beyond vision and experimentation to deliver practical, secure, scalable AI solutions that drive meaningful business outcomes. We are committed to empowering our clients with the ideas, models, tools, processes, and systems they need to harness AI's full potential.

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Tech Mahindra’s "AI Delivered Right" exemplifies innovation and reliability. We move beyond vision and experimentation to deliver practical, secure, scalable AI solutions that drive meaningful business outcomes. We are committed to empowering our clients with the ideas, models, tools, processes, and systems they need to harness AI's full potential.

We equip our clients with advanced models, tools, and processes to maximize AI’s potential, from strategic planning to implementation and integration. With a strong focus on data security, ethical AI, and responsible automation in reasoning and decision-making, we aim to deliver value with transparency and accountability.

Partner with Tech Mahindra to unlock AI’s full potential for your business from concept to completion.

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Our Services

Discover

Tech Mahindra’s design thinking-led approach and frameworks help identify AI opportunities lurking in your organization. Our experts identify the right AI strategy and roadmap for your organization.

  • Strategy and Roadmap
  • Discovery 
  • Process Mining and Task Mining
  • AI Maturity Assessment
  • COE Setup
  • Enterprise IA and AI Architecture evaluation
  • Platform/Technology Evaluation
  • Evangelize AI Pair Programming

Experiment

Our principle of ‘fail fast to learn faster’ is enabled by an ecosystem of experimentation. Our AI Labs for innovative opportunities enable us, along with partners or clients, to co-innovate.

  • Gen AI Experiment as a Service (XaaS)
  • AI Labs 
  • Sandbox Setup
  • PoT and Fast Experiment
  • Partner/Client Co-Innovation

Scale

We help you leverage your data and AI assets across the organization coupled with our AI solutions in order to scale up on your AI journey. Our AI enablement programs can help accelerate the democratization of AI.

  • Model Factory 
  • AI Ops and ML Ops
  • Digital Workforce Management
  • AI and Bot Performance Management
  • AI Store 
  • AI Enablement
  • Data Annotation
  • Enterprise AI Platform Build
  • Responsible Adoption
  • Enterprise Knowledge Search
  • Synthetic Data Generation
  • AI-driven Content Moderation
  • Generative AI Studio Build
  • Custom LLM Build

Sustain

We help your organization realize the benefits of AI with the right ecosystem and sustain your framework for ethical and reliable models along with a robust AI governance model.

  • Digital Workforce Monitoring
  • AI and Bot Governance
  • DevOps – CD2 Model
  • Bot Command Center

AI Solutions, Offerings and Platforms

Ops amplifAIer 4.0

Transform your IT operations with OpsamplifAIer: Boost productivity and increase customer satisfaction through autonomous and conversational AI Ops capabilities powered by Agentic AI.

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Email amplifAIer

Tech Mahindra’s Email amplifAIer uses the power of generative AI to provide unified visualization and automation techniques

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SDLC amplifAIer

SDLC amplifAIer is a cutting-edge solution that enhances the traditional Software Development Life Cycle (SDLC) by integrating the power of Artificial Intelligence (AI).

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Zone Insights Solutions

The Zone Insight Solution enables precise monitoring of object movement within a designated floor area. Users can define custom zone boundaries on captured video for tailored surveillance.

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Synthetic Data Generation

Synthetic data generation offers a compelling solution by generating artificial data that mimics the characteristics of real data but without compromising privacy or security.

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Freightwatch Solution

The Freight Watch solution uses AI, automated monitoring, and computer vision to streamline warehouse shipping and receiving, improving inspection accuracy, reducing errors, and boosting operational efficiency.

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Cognitive Process Monitoring

Cognitive Process Monitoring models business processes, applications, and infrastructure with key metrics to deliver near real-time visibility and insights into overall system health.

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Guardrails Framework for AI

It is a comprehensive solution for safeguarding AI applications, specifically LLMs, in a ready-to-consume format with API integration.

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VerifAI

Scale AI faster, responsibly, with an end-to-end comprehensive framework for assessing, auditing, and certifying AI solutions across various domains and use cases, from Discovery to Development and from Production to Post-production.

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agentX

A GenAI-powered solutions suite to drive intelligent automation and enhance efficiency for enterprises globally, enabling them to achieve enhanced productivity, scalability, and user experience.

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MobiLytix™

MobiLytix™ Marketing Studio provides marketers with integrated tools to leverage advances in AI seamlessly, real-time decision making, and digital marketing technology to power their customer value management (CVM) programs.

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netOps.ai

An end-to-end innovative, secure, and automated cloud platform, “netOps.ai,” powers telco networks to accelerate digital transformation and enable rapid deployment of 5G networks.

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AftEAZE

One-stop solution in the digital age for warranty and aftermarket problem areas across various industries through intelligent automation, real-time intelligence, and enhanced service experience.

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AI Maturity Assessment

The framework can help organizations assess and define AI strategy and dimensions for enterprise AI adoption responsibly.

Generative AI Studio

A virtual generative AI experimentation space to help enterprises bootstrap generative AI, comprising 10+ model families and 50+ prebuilt use cases across text, document, data, code, video, and audio.

Generative AI Performance Monitoring

A platform to monitor generative AI applications for business and performance KPIs.

Vision amplifAIer

A computer vision-based solution covering vision use cases by de-skilling data science work and empowering analysts.

Document amplifAIer

A digital assistant to unlock the full value of documents with training-less content extraction, summarization, and intelligent document operations.

AI-led Care

Our AI-led Care solution brings customer-centricity to the center stage with complaint analytics, conversational AI analytics, and voice call data analytics.

Forecasting Workbench

A workbench to manage model development and deployment lifecycle.

AI Store

A marketplace platform for storage, search, and retrieval of AI assets for an enterprise.

Responsible AI Adoption

Establishing transparent, unbiased, fair, and interpretable AI-powered decision-making process while also adapting to industry-specific regulations.

AIOps solutions suite

AIOps solution suite discovers, maps, and monitors the entire IT landscape across teams and tools, which include cognitive process monitoring, problem analytics, alert noise management, DB anomaly detection, provisioning commerce, access commerce, etc.

Intelligent Asset Inspection Platform

This platform provides end-to-end services for asset assessment, including capture of Lidar and imagery, identification of defects, field management systems including auditing and compliance, digital twins, and geospatial data services.

Legal Artificial Assistant

A legal artificial assistant powered by a natural language processing (NLP) based platform to extract critical clauses from contract documents and perform subsequent actions.

Industries We Serve

Communications, Media and Entertainment

We can help the industry reduce manual effort and operational costs significantly (30-50%) while providing scalability to handle peaks in volume. Reduction in human interventions also enables better compliance.

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BFSI

With pervasive AI, we are helping banking and financial organizations cater to the evolving needs of consumers in the new digital economy as well as get ready for the future.

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Manufacturing

Our AI-based solutions have helped manufacturers detect defects in large structures (e.g., airplanes), resulting in a 40-70% reduction in manual inspection efforts.

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Healthcare and LifeScience

With augmented intelligence in healthcare, our solutions are able to effectively analyse patient data and suggest preventive techniques for enhanced patient outcomes.

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Retail

We provide an end-to-end modular platform focusing on operations that customers value most, with automation of processes and functions being our key differentiator in the industry.

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Travel, Transportation, and Logistics

We help TTL industries to run better, change faster and grow greater in this connected world by providing a connected experience.

Oil and Gas

With our AI-first approach, we can help manage disruption in the hydrocarbon value chain and enable organizations to transition to innovative operating models.

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Energy and Utilities

We provide customers with intuitive ways to make informed decisions on electric, water, and gas usage with natural language processing techniques in customer communication with virtual agents.

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Leading the Way

Press Release

Tech Mahindra Unveils ‘AI Delivered Right’: A Comprehensive Strategy to Help Enterprises Scale AI with Purpose and Precision

Press Release

Tech Mahindra Launches agentX, a Comprehensive Suite of GenAI Solutions to Drive Efficiency for Enterprises Globally

Analyst insights

Implementing Data Security to Accelerate Generative AI Initiatives

White Paper

Benchmarking the Indus Language Model on Intel Hardware

News

New HFS Research and Tech Mahindra Report on Generative AI Adoption Finds Most Significant Risk is Doing Nothing

AI-Driven Customer Support Transformation for a Leading Engineered Surfaces Company

Case study

Ensuring Workflow Efficiency using GenAI: Reducing 250 Person-Hours/Month

Boosting Productivity for a Japan-Based Automobile Manufacturer with GenAI & AWS

Case study

Driving Efficiency: Powering Automotive Operations by 10%

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Case study

Transforming Healthcare Marketing with AI-Powered Precision

Read More about https://www.techmahindra.com/resources/ai-powered-transformation-enhancing-customer-service-efficiency-and-decis

Case study

AI-Driven Customer Service & Decision Support for Top Telco Provider

Leveraging GenAI to Empower a Leading Automotive Manufacturer

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Leveraging GenAI to Empower a Leading Automotive Manufacturer

Thought Leadership

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Reimagining RPA Migration with GenAI: From Pega to UiPath

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Maximizing ROI with agentX: The Final Dimension

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The Era of Big Algorithms and Bigger Claims

White Paper

Moving from SDLC to AI-Driven Software Development Lifecycle (ADLC) to Generate Value

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The Future of Operational Efficiency with agentX Driving Innovation in Enterprise Processes

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The AI aXis: Realizing the Full Potential of Generative AI with agentX

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How is Generative AI Shaping the New Customer Experience?

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From Vision to Value: The Role of Outcome-Centric Governance in GenAI Adoption

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GenAI Shift from Experimentation to Implementation: Unlocking Business Potential

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Beyond the Hype: Navigating AI in Action and its Potential for Innovation in Business

Leadership’s Commitment

An enterprise needs to transform business processes, with Al being key ammunition for transformation. Al needs to move from being just individual use case to being all-pervasive across value chains, thus enabling businesses to amplify outcomes.
Kunal Purohit, President – Next Gen Service

Get In Touch

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