Author Profile

Mahima Agarwal

SVP, Region Head – Sales, BPS America, Tech Mahindra

Mahima Agarwal

Mahima is a Global Sales Leader & Americas Head for Tech Mahindra BPS Americas strategic verticals. She has spearheaded numerous complex digital transformations and secured multimillion-dollar deals across various industries. She is a pivotal, versatile leader adept at blending futuristic vision with deep technical roots to deliver an outsize impact for clients and propel business strategies.

Insights

Views

For over a decade, Artificial Intelligence has led to enormous value across industries globally. Automation of repetitive tasks through pattern recognition is what we refer to as traditional AI. However, as industries mature, we are entering a new era of AI, known as Agentic AI. Compared to conventional AI, which followed a predictable trajectory, the latest Agentic AI technology is much more powerful, enabling us to rethink how humans and AI interact.