Experience Services | Tech Mahindra

Experience Services

BORN, a Tech Mahindra Company, is a full-funnel customer experience global agency blending human insight, technology, and creativity to unlock incredible new possibilities. We reinvent businesses, products, and experiences for companies poised to lead tomorrow. Our mission: inspire how people engage with the world around them.  Our identity as a vertically integrated agency is rooted in a synergy of strategy, design, technology, and operations.More

BORN, a Tech Mahindra Company, is a full-funnel customer experience global agency blending human insight, technology, and creativity to unlock incredible new possibilities. We reinvent businesses, products, and experiences for companies poised to lead tomorrow. Our mission: inspire how people engage with the world around them.  Our identity as a vertically integrated agency is rooted in a synergy of strategy, design, technology, and operations. While fostering your brand's digital journey, we prioritize the optimization, simplification, and innovation of your Martech Stack, ensuring that your business sets the pace in an ever-evolving marketplace. Our award-winning teams bring world-class strategies, creativity, and content to a distinguished portfolio of clients. 

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Our Offerings

BORN is a customer experience global agency blending human insight, technology, and creativity to unlock incredible new possibilities. We reinvent businesses, products, and experiences for companies poised to lead tomorrow.

Design & Transform

Experience

  • CX Strategy
  • Experience Design
  • Creative
Demand Gen

Content & Creative

  • Content Strategy
  • Content Marketing
  • Social Activation
Acquire & Activate

Commerce, Martech & Adtech

  • Commerce
  • Martech
  • AI & Data Science
Engage & Retain

Subscriptions, Rewards & Social

  • Social Listening
  • Rewards & Subscriptions
  • Customer Satisfaction

Solution Benefits

We drive sustainable change through customer experience-led transformation, with focus on employee adoption, operational design, and bleeding edge technology implementations

BORN Offering
  • Drive New Adjacent Revenue Streams
  • Accelerate Digital Product Delivery
  • Improve NPS through experience optimization & focused innovation
  • Reduce service cost through increased digital adoption

Leading the Way

Panadol

Case Study

Panadol Creative Adaptation
Oreo

Case Study

Oreo’s Website Experience
Verizon

Case Study

Verizon
Changi Airport

Case Study

Changi Airport Group
Vivrelle Case Study

Case Study

Vivrelle
Diesel Case Study

Case Study

Diesel
Delta Faucet Case Study

Case Study

Delta Faucet
Changi Airport Case Study

Case Study

Changi Airport

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