Author Profile

Mahima Agarwal

SVP, Region Head – Sales, BPS America, Tech Mahindra

Mahima Agarwal

Mahima is a Global Sales Leader & Americas Head for Tech Mahindra BPS Americas strategic verticals. She has spearheaded numerous complex digital transformations and secured multimillion-dollar deals across various industries. She is a pivotal, versatile leader adept at blending futuristic vision with deep technical roots to deliver an outsize impact for clients and propel business strategies.

Insights

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Every decade, a single prolonged supply chain disruption can wipe out nearly half of a company's annual profits [1]. In a world of constant volatility—from geopolitical shifts to climate events and fluctuating consumer demand—are your traditional "intelligent" systems truly enough to protect your bottom line?

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The Finance and Accounting (F&A) industry has reached an inflection point due to digital advancements and increasing hyper-competitiveness in the business landscape. Although the industry has been reliant on automation and traditional AI models for some time now, what has been lacking is true intelligence.

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For over a decade, Artificial Intelligence has led to enormous value across industries globally. Automation of repetitive tasks through pattern recognition is what we refer to as traditional AI. However, as industries mature, we are entering a new era of AI, known as Agentic AI. Compared to conventional AI, which followed a predictable trajectory, the latest Agentic AI technology is much more powerful, enabling us to rethink how humans and AI interact.

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The role of Artificial Intelligence in finance is no longer about automation; it's about reimagination. As AI evolves from reactive tools to proactive agents, finance leaders are finding themselves at the helm of something larger than digital transformation: an intelligence-led reinvention of enterprise value.