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Author Profile
Head-Offering Development & Strategic Growth for Large Deals, Strategic Solutions and Transformation, Tech Mahindra
Vipul Rattan leads Multi-Tower Offerings and Strategic Growth for Large Deals at Tech Mahindra, driving integrated solutions and business value across industries and verticals. With 22+ years in IT and telecom, Vipul Rattan has led global sales, GTM strategy, offering development, and digital transformation at Tech Mahindra, Tata Communications, Gilead, and Oracle. At Tech Mahindra, he spearheads the creation of next-gen offerings and drives strategic sales and growth for large, multi-tower deals worldwide. His portfolio spans Autonomous Operations, Digital Reliability in the Agentic AI Era, GCCs, EdgePulse-Smart AI, Smarter Edge, and more. As architect and global leader of Tech Mahindra’s GCC strategy, he has positioned it as a flagship model. A strong advocate of ecosystem-led growth, he leverages partner and portco ecosystems to co-create differentiated solutions and drive sustained global business growth.
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Ambient + agentic systems aren’t here to replace screens; they’re here to move intelligence out into the environment. That shift carries deep architectural and operational consequences. What follows breaks down the responsive stack, the integration hurdles, and industry-specific examples that demonstrate how this concept comes to life.
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For much of the digital era, innovation has revolved around the screen. We refined how people interact with systems – cleaner interfaces, intuitive apps, dashboards that explained the world in a few swipes. That phase taught us the craft of usability.
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In our earlier insights, "Next-Gen GCCs: Intelligent, Secure & Sustainable Hubs" and "Building the Future from India, for the World," we laid out a bold vision for Global Capability Centers (GCCs) as the new nerve centers of enterprise innovation.
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The Global Capability Center (GCC) model is undergoing a bold transformation.
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English (Global)
French (Canada)
