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Digital Customer Experience
Management
Providing innovative solutions for customer engagement, enhanced experience and loyalty management
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Creating Lasting Experiences

Tech Mahindra’s NXT Gen TAC solutions offer an advanced Support Ecosystem that brings in efficiency along with customer loyalty. Lets take a look at the Industry standards to understand how our solutions exceed them.

Success Stories

Creating a quicker customer onboarding journey

The client, one of the largest African banking groups, was suffering due to low CX, hampered due to prolonged customer onboarding time.

We ran a consulting and analytics exercise and identified 2 major areas for digitization

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Live to Rise

Invest in Customer Data Platforms to Propel the OneOffice Experience

TechM is developing a more robust OneOffice value proposition for customers.

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TechM BPS Approach to CX Process Automation_NH Paper

NH talks about TechM’s automation platforms – UNO, XPERIO and GENIE.

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The CX/UX Consulting Race New Players, New Models and Tech Mahindra Example

NH used Tech Mahindra’s consulting practise as an example in its report.

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Leading the Way

  • Whitepapers
Managing CX in COVID-19

Keeping an eagle’s eye on the changing trends and agility in CX redesigns will be keys to thrive.

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Dark Mode

One of the world's first website to run on Dark Mode by default.

Brightness Control

Adjust the brightness as suited.

Hibernate Mode

Save energy when you're not looking at your screen.

ECO
ENGINE
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The Eco Engine

Reduce your carbon footprint using any of these modes.
  • Dark Mode
    One of the world's first website to run on Dark Mode by default.
  • Brightness Control
    Adjust the brightness as suited.
  • Hibernate Mode
    Save energy when you're not looking at your screen.