Creative Engineering for Better Living | Tech Mahindra

Building Iconic Opportunities to Power Immersive Experiences

The world we serve is in motion. We stand at a moment when expectations change faster than supply chains can adapt. Customers want experiences that are personal, seamless and sustainable. Retailers are stretched across channels and geographies. Travellers demand journeys that are as memorable as their destinations.

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The world we serve is in motion. We stand at a moment when expectations change faster than supply chains can adapt. Customers want experiences that are personal, seamless and sustainable. Retailers are stretched across channels and geographies. Travellers demand journeys that are as memorable as their destinations.

It's more crucial than ever for us to stay ahead of the curve, embracing the latest trends and technologies to create exciting new opportunities for how our customers interact, choose, buy, and live.

At Tech Mahindra, we have turned these possibilities into reality through our innovative take on Creative Engineering. We blend the rigor of engineering with the curiosity of design and the humility to listen. It marries physical and digital design, advanced platforms, automation, artificial intelligence, and operations.

Keeping your success at heart today and tomorrow, we're the people scaling this change at speed.

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Supercharging
Better Living

Pillars of Excellence

Supply chains are the arteries of commerce. To serve modern consumers, they must be resilient, transparent, and intelligent. By integrating platforms like SAP EWM and Blue Yonder with AI-driven forecasting, we help clients look beyond the next shipment and into the future. For one global appliance group, our predictive planning reduced inventory carrying costs by over US $10 million. For a major CPG brand, we transformed warehouse operations, boosting accuracy and unlocking analytics-driven decisions. These are not isolated projects but examples of how creative engineering rethinks the flow of goods to create lasting value.

Every interaction is an opportunity to build a relationship. In an omnichannel world, it is no longer enough to be present; you must be meaningful. We design immersive journeys that unite the physical and digital, from store to screen to doorstep. A luxury retailer’s flagship e-commerce storefronts brought the elegance of their boutiques online, while Costa’s smart coffee machine fused tactile design with telemetry and seamless payments. When technology disappears into the background, consumers feel seen and valued.

Operational excellence is not just about doing things right; it is about doing the right things. We embed intelligence into every layer of retail and travel operations, modernizing content management and point-of-sale systems to enable real-time decision-making. For an American retail corporation, smarter systems improved store performance and elevated customer experience. For a global fashion house, our multi-country customer service increased satisfaction and net promoter scores across fifteen markets. These wins illustrate how creative engineering turns daily operations into sources of insight and differentiation.

Innovation without purpose is just novelty. We co-create future-ready platforms that balance growth with environmental and social impact. Our life-cycle assessments for a leading food and beverage company help them chart a path to net-zero. Our connected packaging solution bridges physical and digital worlds, turning everyday products into gateways for gamified engagement while promoting circularity. Sustainability is not a checkbox; it is woven into the fabric of our engineering.

A Leader Perspective

Creative engineering for better living is our commitment to help industries evolve with purpose and precision. Whether enabling omnichannel retail, designing intelligent supply chains, or reimagining travel and hospitality, we bring together the right technologies, processes, and people to make it happen.

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The Tech Mahindra Promise

Our promise is simple: to engineer better outcomes for businesses and better experiences for people – today, tomorrow, and beyond. We invite you to join us in reimagining what’s possible and then delivering it – at speed, at scale and with heart.

Tech Mahindra Differentiator

With decades of experience serving leading RCG and TTLH enterprises, Tech Mahindra has supported over 500 clients worldwide. Our presence spans key markets across the Americas, Europe, IMEA, APAC, and ANZ. Built on long-standing relationships and trusted CXO-level engagements, we bring deep industry insight and local market understanding to deliver impactful, future-ready solutions across the globe.

Leveraging the strength of the Mahindra Group and a series of strategic acquisitions—BORN (customer experience), Comviva (mobility solutions), DigitalOnUs (cloud and agile), Pininfarina (design), and Bristlecone (supply chain)—Tech Mahindra delivers seamless, end-to-end RCG and TTLH solutions. This integrated ecosystem spans design, engineering, supply chain, smart manufacturing, and customer experience, creating unmatched synergy for our clients. With a unique blend of services, network, and software capabilities, supported by our portfolio companies, we offer a rich suite of digital technologies that combine innovation with execution excellence—empowering industry leaders worldwide to transform and thrive.

Tech Mahindra’s partnership ecosystem spans global hyperscalers, leading ISVs, AI innovators, and industry specialists—driving transformation across Retail, CPG, Travel, Transportation, Logistics, and Hospitality. From pre-packaged industry solutions to GenAI-powered platforms that connect the shop floor to the top floor, we collaborate with technology leaders like Microsoft, AWS, Google Cloud, IBM, SAP, and Oracle, alongside niche partners such as Blue Yonder and more. Our alliances enable cloud migration, workplace modernization, AI-driven insights, customer engagement, and operational optimization—delivering integrated, future-ready solutions that keep our clients ahead in a rapidly evolving digital landscape.

Tech Mahindra delivers a comprehensive portfolio of industry-focused IPs and accelerators that power digital transformation and operational excellence across the RCG and TTLH. From Store of the Future, Digital Product Passport, and Blue Marble for omnichannel retail to Connected Warehouse, PORTNxT, Connected Freight, and Intelligent Brokerage for seamless logistics, our offerings span the entire value chain. We enhance guest experiences with platforms like Digital Concierge, optimize operations with Agentic AI, enable smarter travel planning through JetSetGo, and modernize rail asset management with RailNXT. Complementing these are sustainability-focused innovations—from predictive maintenance and green IT to smart building management and ESG platforms like i.Sustain.NXT—helping clients achieve environmental, regulatory, and business goals in unison.

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