Engineering Smart Supply Chains for Retail & CPG

Reimagining the Retail Supply Chain

We empower retailers to operate at a greater speed, precision, and agility, helping them combat geopolitical uncertainties. By harnessing real-time data and intelligent automation, we streamline inventory management, enhance visibility across the value chain, and enable faster responses to market dynamics. The result is a more resilient and efficient supply chain that delivers reliable customer experiences across channels and at scale.

Enabling the Future of Retail & CPG Supply Chains

Maritime

At Tech Mahindra, we envision the future of retail and CPG supply chains as intelligent, adaptive, and deeply customer-centric. Our Digital Supply Chain solutions help brands evolve beyond traditional operations and lead in a dynamic, demand-driven marketplace.

Key Pillars of Our Digital Supply Chain Foundation

Connected and Collaborative Ecosystem

Bring together retailers, suppliers, warehouses, and logistics partners into a unified, digital-first ecosystem, enabling seamless collaboration, real-time visibility, and end-to-end synchronization

Data-Driven Intelligence

Unlock actionable insights at every supply chain node by leveraging our AI and machine learning capabilities, enhancing forecast accuracy, driving smarter decisions, and enabling proactive issue resolution

Operational Agility at Scale

Build resilient, flexible supply chain models that respond quickly to disruptions, seasonal shifts, and market demands, ensuring speed and efficiency across channels

Customer-Centric Fulfillment

Design fulfillment strategies around customer expectations, optimizing inventory placement, minimizing delays, and ensuring timely, accurate, and reliable delivery experiences

Sustainable and Responsible Supply Chains

Help brands integrate sustainability into their supply chains, reducing emissions, minimizing waste, and aligning operations with environmental goals and ethical standards

Our Services

Intelligent Demand and Supply Planning

We leverage AI/ML to drive data-informed forecasting and supply alignment, anticipating market shifts, optimizing inventory turns, and minimizing stockouts to enable smarter, proactive decision-making across your value chain.

Agile Sales and Operations Planning (S&OP)

We enable real-time S&OP through digital twins and dynamic what-if analysis, aligning cross-functional teams and cascading unified plans across the supply chain for synchronized execution.

Merchandise Financial Planning

We equip retailers with integrated merchandise and financial planning tools with AI-driven insights, optimizing inventory investments, lowering costs, and driving revenue through precise demand alignment.

Replenishment and Allocation Excellence

We automate replenishment and allocation with AI to reduce safety stock and ensure the right products reach the right locations, supporting agile, demand-responsive inventory strategies.

Enhanced Visibility and Collaboration

We deliver end-to-end, real-time visibility through collaborative dashboards, helping you identify root causes quickly and respond effectively to both strategic shifts and operational disruptions.

Labor Management

We deliver real-time insights into workforce activity through role-based interfaces, boosting productivity, minimizing idle time, and enabling smarter labor allocation.

Network Management

We optimize fleet performance by eliminating empty miles, improving capacity utilization, and enabling real-time rate collaboration with carriers through a digitally connected network.

Warehouse Management

We streamline inbound and outbound flows, digitize warehouse steps, and unify yard picking and packing activities to drive speed, accuracy, and overall warehouse efficiency.

Warehouse Tasking

We enable dynamic task assignment, smarter yard appointments, and efficient order handling to keep warehouse operations agile and responsive.

Transportation Management

We deliver full-mile visibility and cost savings through freight automation, intelligent routing, and optimized container usage, ensuring timely, cost-effective deliveries.

Templatized Control Tower

We offer an AI-powered logistics control tower that connects all supply chain nodes, driving synchronized planning and execution across the entire ecosystem.

Order Management

We enable seamless order orchestration with real-time inventory visibility, optimizing fulfillment costs and boosting customer lifetime value through accurate delivery timelines.

Workforce Management

We enhance better employee experiences with unified data, precision scheduling, and streamlined time, attendance, and payroll management, driving higher workforce productivity.

Assortment Management

We offer a unified view of assortments based on shopper behavior, aligning category strategies with merchandising and financial goals for smarter decision-making.

Space Planning

We optimize planograms and shelf layouts at every level of granularity, maximizing inventory ROI, increasing sales, and ensuring execution aligns with corporate space strategies.

Store Execution

We digitize in-store operations with dynamic pricing, demand-driven inventory, and real-time visibility, reducing waste, minimizing stockouts, and improving on-shelf availability.

Control Tower with Early Warning System (EWS)

We provide an AI-powered, connected control tower equipped with early warning signals, offering end-to-end visibility and proactive decision-making from planning to store execution.

Benefits

  • Faster Time-to-Shelf – Accelerate product movement from source to store with real-time visibility and automated workflows, ensuring better shelf availability and quicker response to consumer demand.
  • Optimized Inventory Investment – Reduce excess stock and avoid stock-outs through demand-driven planning and AI-powered replenishment, freeing up working capital and improving turnover ratios.
  • Enhanced Customer Experience – Deliver consistent, on-time fulfillment with intelligent order orchestration and last-mile visibility, improving service levels and building long-term loyalty.
  • Increased Operational Efficiency – Digitize and streamline warehouse, transportation, and labor processes, reducing manual effort, cutting costs, and improving overall execution speed.
  • Greater Supply Chain Resilience – Adapt to disruptions with predictive insights, flexible planning tools, and a connected partner ecosystem, ensuring business continuity even in volatile markets.

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