NextGen MobiLytix Rewards – AI Retail Loyalty Solution

Unified Loyalty Program Experience

MobiLytix™ Rewards delivers a unified, AI-powered loyalty platform for retailers, enabling seamless customer engagement across services and partner purchases. Our solution offers hyperpersonalized journeys, omnichannel loyalty, dynamic rewards, and predictive engagement, all managed through a single wallet for points, coupons, and tier discounts.

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Key Industry Challenges

Retailers face fragmented loyalty programs, low customer engagement, and limited personalization. Customers demand seamless, personalized experiences and instant rewards across channels. Traditional programs struggle to unify data, drive repeat purchases, and reduce churn, resulting in missed opportunities for deeper engagement and revenue growth.

Key Features

Reward Management

Empower your brand to deliver real-time, personalized rewards and offers across every customer touchpoint, driving instant gratification and deeper engagement.

Gamification

Boost participation and loyalty with missions, challenges, and interactive games that make earning rewards fun and encourage repeat visits.

Omnichannel Experience

Enable seamless loyalty journeys across mobile app, web, in-store, and social media, ensuring customers can earn and redeem rewards wherever they interact.

AI Personalization

Leverage AI to predict customer churn, recommend relevant offers, and personalize engagement, increasing satisfaction and retention.

Analytics and Insights

Gain actionable intelligence with real-time dashboards, fraud detection, and unified customer profiles to optimize loyalty strategies and build trust.

Digital Marketing Automation

Automate personalized communications across channels, including email, SMS, and social, to drive timely engagement.

Loyalty as a Service (LaaS)

Offers a fully managed, white-labeled loyalty platform for B2B clients, accelerating go-to-market and creating new revenue streams.

Integration Framework

Easily integrates with e-commerce, CRM, POS, and other retail systems, ensuring smooth operations and data flow.

 

Business Impact

  • Boosts Member Acquisition: Achieve 50–60% higher voluntary sign-ups, expanding your loyal customer base rapidly.
  • Increases Order Value: Drive over 20%+ growth in average order value through personalized offers and targeted rewards.
  • Enhances Reward Redemption: Attain 70%+ redemption rates for relevant rewards, ensuring customers engage and benefit from your loyalty program.
  • Drives Repeat Purchases: Experience more than 50% increase in repeat purchases by delivering tailored experiences and incentives.
  • Reduces Churn: Lower churn up to 80% among loyalty-engaged users with predictive engagement and timely interventions.
  • Improves Customer Lifetime Value: Leverage omnichannel and AI-driven personalization to increase customer lifetime value by 30% or more.

Leading the Way

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Redefining Loyalty with AI

MobiLytix™ Rewards by Tech Mahindra * Comviva

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