AI-Forward Healthcare: Driving Transformation with AI

Abstract

AI in healthcare is transitioning from early experimentation to a new era of “safe adoption,” focusing on solving tangible problems such as high costs, labor shortages, and improving patient engagement. Organizations vary in their approach—many are “AI-Friendly,” adopting low-risk tools that enhance existing workflows, while “AI-Forward” leaders integrate AI into core clinical and operational processes. This distinction is crucial, especially within healthcare delivery, where adoption is more cautious compared to the life sciences sector, where AI is already an essential competitive tool. This paper examines the path from isolated departmental use cases to enterprise-wide strategy, highlighting the foundational role of governance, secure data infrastructure, and workforce readiness in achieving transformational results.

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Key Insights

Healthcare must move from isolated AI pilots to enterprise strategies that embed AI into core clinical and operational workflows.

Data silos, regulatory uncertainty, and workforce readiness challenges slow progress. Overcoming them requires strong governance and interoperability.

Secure data infrastructure, compliance frameworks, and AI-skilled teams are essential for scaling beyond pilots and ensuring responsible AI.

From predictive analytics in personalized care to AI-driven clinical trials and operational optimization, AI is redefining healthcare delivery.

About the Author
Deepak Gupta
Vice President - Solution Offerings, HLS, Tech Mahindra

Deepak is responsible for Digital Solutions and Healthcare and Life Sciences Service Offerings at Tech Mahindra. He is the Global Practice Head with over two decades of experience in Data and Analytics across healthcare, life sciences, medical devices, and pharma and manufacturing industries with a primary focus on data strategy & architecture, master data management, data governance, data visualization, AI/ML and data science.Read More

Deepak is responsible for Digital Solutions and Healthcare and Life Sciences Service Offerings at Tech Mahindra. He is the Global Practice Head with over two decades of experience in Data and Analytics across healthcare, life sciences, medical devices, and pharma and manufacturing industries with a primary focus on data strategy & architecture, master data management, data governance, data visualization, AI/ML and data science. He has a proven record of 100+ successfully driving key enterprise initiatives by combining strategic/tactical expertise with a unique consultative, financial, operational, and technological skillset.

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Seth Feder
Expert Advisor Healthcare, Third Eye Advisory

Seth covers technology product strategy and market execution in the global healthcare ecosystem. His focus areas are healthcare information systems, including EHRs and medical imaging,- as well as enabling technologies such as cloud platforms, AI and data analytics. Seth was Senior Director Healthcare Analyst at Gartner where he defined the “digital health platform” and authored its first competitive landscape.Read More

Seth covers technology product strategy and market execution in the global healthcare ecosystem. His focus areas are healthcare information systems, including EHRs and medical imaging,- as well as enabling technologies such as cloud platforms, AI and data analytics. Seth was Senior Director Healthcare Analyst at Gartner where he defined the “digital health platform” and authored its first competitive landscape. He led IT operations and data analytics at The University of Texas Dell Medical School, and managed medical device integration at Children’s Medical Center Dallas. He also spent 10 years at Dell Inc. as a technologist and healthcare strategy director.

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