Report Summary
Tech Mahindra has been positioned as a Leader in Everest Group’s Retail Services PEAK Matrix® Assessment 2025. The report highlights our strong capabilities in delivering end-to-end retail transformations. With deep tech partnerships and industry-specific tools, we are driving innovation across digital and physical retail ecosystems.
Retailers are pursuing strategic modernization to manage rising costs, digital disruption, and shifting customer expectations amid macroeconomic uncertainty. As AI, real-time insights, and unified commerce become foundational, they seek partners with domain depth, integrated IP-led solutions, and ecosystem-driven models to drive holistic transformation.
Tech Mahindra offers a broad set of retail-focused IPs and platforms across store modernization, e-commerce, workforce planning, and supplier collaboration. Anchored by strong alliances in cloud, data, and automation technologies, it brings technical depth and flexibility to support diverse transformation agendas across the retail value chain. Collectively, these capabilities have helped position Tech Mahindra as a Leader on Everest Group’s Retail Services PEAK Matrix® Assessment 2025.”
Key Strengths
Key Solutions
- Store of the Future: Modular store modernization framework using GenAl, IoT, video analytics, and personalization tools
- Digital Product Passport: A tool for collecting and sharing product data throughout its entire life cycle, used to illustrate a product's sustainability, environmental, and recyclability attributes
- Blue Marble for Retail: Retail-focused e-commerce platform supporting omnichannel operations
- Supplier Collaboration Portal: Centralized platform to enable interaction between retailers and vendors
- Feeds - Farm to Fork SAP Platform: Enables real-time traceability and freshness monitoring across the fresh food supply chain to reduce wastage
- STELLA Framework: Framework for end-to-end customer experience across brand, behavioral insights, and system of record integration
Key Partnerships & Investments
About Everest Group
Everest Group is a leading global research firm helping business leaders make confident decisions. Everest Group's PEAK Matrix® assessments provide the analysis and insights enterprises need to make critical selection decisions about global services providers, locations, and products and solutions within various market segments. Likewise, providers of these services, products, and solutions, look to the PEAK Matrix® to gauge and calibrate their offerings against others in the industry or market. Find further details and in-depth content at www.everestgrp.com
Disclaimer
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