Leader in Avasant's Travel, Transportation, and Hospitality Digital Services 2025 RadarView™
avasant-leader-digital-services-2025

Report Summary

We are proud to be recognized by Avasant as a Leader in Travel, Transportation and Hospitality Digital Services 2025 RadarView™. The report highlights our deep domain expertise, advanced AI, cloud, and automation capabilities. With 1,200+ experts, 60+ global clients, 25+ delivery centers, and strong partnerships with AWS, Microsoft, and Google, we drive large-scale digital transformation. Our innovation-driven approach is powered by Makers Labs, GenAI solutions, and industry-specific platforms, which accelerate modernization and deliver measurable impact across the TTH value chain.

Travel and hospitality enterprises are rapidly adopting digital technologies to enhance CX and operational efficiency.

Tech Mahindra is driving this shift with AI enabled offerings, including JetSetGo for agent assistance, RailNXT for automated asset maintenance, and a digital concierge planner.

With continued investments in foundational AI and quantum computing through its Makers Labs initiatives, Tech Mahindra has reinforced its leadership position in Avasant’s 2025 Travel, Transportation, and Hospitality RadarView.

Amar Verma,
Lead Analyst, Avasant

Key Highlights

Deep Domain Expertise

Helping clients accelerate digital transformation through AI, cloud, automation, and strong consulting expertise.

Advanced Technology Infrastructure

Leveraging advanced AI, analytics, and intelligent automation to offer solutions such as machine vision, conversational AI, and predictive systems tailored for TTH enterprises.

Strategic Partnership Ecosystem

With hyperscalers such as AWS, Microsoft Azure, and Google Cloud, we enable end-to-end cloud modernization and hybrid cloud implementation across critical TTH processes.

Innovation-driven Approach

Established Makers Labs across India, the US, and Germany to strengthen capabilities in quantum, IoT, and GenAI, fueling industry-specific transformation.

Sustainability-Led Solutions

Delivers green data centers, predictive maintenance, smart building management, and GenAI-driven emissions tools to strengthen ESG outcomes.

Industry Specific Solutions

Digital Concierge and Travel Planner

A solution providing guest support, loyalty management, and property management

Agentic AI for Hotel Occupancy Optimization

An AI-enabled solution for clients to optimize hotel occupancy by demand forecasting

JetSetGo

An AI-enabled conversational solution to help agents plan end-to-end travel for customers

RailNXT Assets

A solution to maintain rail assets using inspection automation and smart monitoring with AI and IoT