TechM's Cloud Optimization for EdTech Provider

Overview

Tech Mahindra partnered with a global EdTech provider to transform its cloud operations. The solution improved reliability, security, and cost efficiency while enabling seamless access to digital learning platforms for students and educators worldwide.

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Client Background and Challenges

The client faced high operational costs, security vulnerabilities, and inconsistent service availability due to inefficient cloud resource usage and manual processes.

Our Approach and Solution

Tech Mahindra implemented an automation-led cloud optimization strategy to modernize the client’s infrastructure and operations. Key elements included:

Cloud Infrastructure Modernization

Provisioned a secure, highly available, and cost-effective cloud environment to support uninterrupted access to learning platforms.

AWS Optimization

Reduced operational costs by eliminating idle resources and optimizing AWS instance usage—saving over $200K annually.

Security and Compliance

Achieved 100% patch compliance and implemented end-to-end data encryption, automated compliance management, and real-time monitoring.

Zero-Touch Automation

Deployed over 80 runbooks and extensive automation to minimize manual intervention, enabling zero-touch operations.

Operational Excellence

Enabled automated backups, proactive monitoring, and auto-healing, reducing rollback time by 95% and improving uptime.

Tool Integration

Leveraged AWS services (IAM, EC2, EKS, WAF, CloudWatch, GuardDuty, CloudTrail, RDS) and DevOps tools (GitHub, Jenkins, Terraform, Instana, Ansible) to streamline operations.

Business and Community Impact

  • Saved over $200K annually through cloud optimization.
  • Achieved 100% patch compliance and strengthened data security.
  • Eliminated 37,700 idle resource hours and saved 1,875 person-hours yearly.
  • Improved uptime and reduced rollback time by 95%.
  • Enabled secure, consistent access to digital education for students and educators worldwide.