Overview
A global semiconductor services provider faced PLM inefficiencies—fragmented workflows, poor data and document management, slow search performance, limited automation, and complex UI/UX—that delayed time-to-market. Tech Mahindra partnered to design a next-gen PLM platform with AI, automation, and cloud workflows, closing gaps and streamlining processes. The result: a future-ready PLM model that accelerates product launches and enables data-driven decisions.
Client Background and Challenges
- Non-integrated systems causing inefficiencies and higher costs.
- Insufficient data and documentation hindering timely decision-making.
- Cumbersome UI/UX leading to poor search and analytics capabilities.
- Inefficient legacy platforms struggling under growing data volumes.
- Minimal AI and automation leading to heavy reliance on manual work.
- Limited training and adoption reducing workforce productivity.
Our Approach and Solution
We cocreated a transformation roadmap and introduced capabilities that supported the client’s goals for speed, accuracy, and scale:
- Workshops to capture cross-team pain points and workflow expectations
- Fit-gap analysis covering people, process, data, and technology
- Prioritization based on client-defined business impact
- Redefined UX to match how client teams navigate and consume data
- AI-assisted documentation and search for faster access to information
- Automated workflows to remove repetitive manual tasks
- Cloud-enabled performance to support future product lines
- Change management focused on ease of adoption for all user groups
Business and Community Impact
- ~60% increase in operational efficiency through reduced manual effort.
- ~40% reduction in processing time, accelerating time-to-market.
- Improved data accuracy, reducing errors and rework.
- Enhanced platform performance, enabling seamless scalability.
- Superior user experience with AI-driven recommendations and personalized UI/UX.