Tech Mahindra's Innovative Approach to Network Planning

Overview

A leading UK telecom provider set a lofty goal of expanding its full-fiber broadband network to 25 million homes by 2027. However, high costs and long planning cycles stood in the way. Partnering with Tech Mahindra, the provider implemented an automation-led solution that streamlined the entire network planning process. The results were transformative with up to 70% cost savings per home and a 90% reduction in planning cycle times.

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A leading UK telecom provider set a lofty goal of expanding its full-fiber broadband network to 25 million homes by 2027. However, high costs and long planning cycles stood in the way. Partnering with Tech Mahindra, the provider implemented an automation-led solution that streamlined the entire network planning process. The results were transformative with up to 70% cost savings per home and a 90% reduction in planning cycle times.

As of today, the provider has successfully connected 14 million homes across the UK. With 14 million homes already connected, the telecom provider is now accelerating its journey toward the 25 million home goal by 2027.

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Client Background and Challenges

The client is a leading telecommunications provider in the UK with a significant strategic ambition to expand its full-fiber broadband network to 25 million homes by 2027. As a market leader, they had already made substantial progress by connecting 14 million homes. Still, they were facing critical operational hurdles that threatened their ability to meet the final target on time and within budget.

Our Approach and Solution

Tech Mahindra designed and executed a comprehensive, automation-first approach covering all stages of the network planning lifecycle:

Area Planning and Design

Validated address accuracy, performed data integrity checks, and demarcated Points of Presence (PoP) boundaries.

High-Level Design (HLD)

Planned placement of infrastructure, including Toby boxes, poles, nodes, and civil components like ducts and trenches.

Field Inspection Report (FIR)

Conducted detailed field surveys to verify existing infrastructure and proposed new civil elements. Identified deviations and created Straight Line Diagrams (SLDs).

Final Precise Design Document

Incorporated FIR feedback into the final network design. Updated all GIS layers, prepared wayleave release sheets, and created overview maps for execution.

Business and Community Impact

This partnership delivered measurable impact:

  • 70% reduction in planning cost per home through streamlined processes and reduced manual effort
  • Planning cycle time reduced from 14 weeks to under 1 week — a 90%+ improvement
  • End-to-end accountability through integrated field survey (Orion) and design. Improved quality and standardization with simplified process documentation