AI-Driven Digital Transformation: Enhancing CX Insights

Digital Transformation and Customer Experience Leveraging AI

The latest advancement in the customer experience roadmap for modern enterprises and BFSI is rapidly redefining network management, paving the way for autonomous operations that can self-optimize, predict issues, and enhance user expectations. As the focus shifts to intelligent, AI-driven solutions, the C-suite prioritizes investments to build resilient, agile, and future-ready networks.

Tech Mahindra and Red Hat invite you to an exclusive, transformative roundtable on the cutting-edge applications of the customer experience roadmap for modern enterprises and BFSI. This event is tailored for senior leaders in the BFSI and enterprise sectors to explore strategic approaches to implementing cutting-edge customer experience for better user engagement.

Event Starting In

Discover. Exchange. Lead

Discover how customer experiences are revolutionizing the BFSI and enterprise industries. This exclusive event brings together thought leaders, innovators, and decision-makers to explore:

Customer Experience Evolution

Implement AI-driven solutions to exceed user expectations

Red Hat's Customer Experience Advantage

Modernize your customer experience for maximum impact

The Future is Now

Dive into predictive operations and emerging customer experience trends in BFSI and enterprises

Why Attend?

Your roadmap to innovation starts here. Don't miss this opportunity to be at the forefront of the customer experience revolution in network operations. Spaces are limited to ensure an intimate and productive discussion.

  • Gain insider insights from industry experts
  • Network with peers and thought leaders
  • Discover how to implement customer experience solutions in your organization
  • Enjoy a gourmet dinner while discussing industry trends
Agenda
01
Registration and Welcome Snacks
05:30 PM - 06:30 PM
02
Welcome and Keynote Setting
06:30 PM - 06:45 PM
03
Tech Mahindra and Red Hat Partnership Overview
06:45 PM - 07:00 PM
04
Roundtable Discussion
07:00 PM - 08:00 PM
05
Social Hour with Tech Mahindra and Red Hat
08:00 PM - 09:30 PM
redhat

Tech Mahindra and Red Hat Partnership Overview

Tech Mahindra is Red Hat’s Premier Partner and Global System Integrator, leveraging 6+ years of partnership to deliver value to next-generation enterprises. Our partnership thrives on change powered by the intelligent synergy of technology and human innovation, designing meaningful and sustainable experiences.

As recipients of Premier Red Hat Partnership status, 2,000+ trained Red Hat resources, and 80+ global clients, we proudly demonstrate our deep technical expertise, extensive experience, and proven success in delivering specialized Red Hat solutions to our clients globally.

Meet the Team
scott-sorokin
Scott Sorokin

Global Head of Born Group, Tech Mahindra

Nikhil Alulkar
Nikhil Alulkar

Sr. Vice President & Country Head – India Business and SAARC, Tech Mahindra

Aman Sood
Aman Sood

India Alliances Head, Tech Mahindra

magnesh-surve
Mangesh Surve

Sr Director, Tech Sales, Red Hat India & SA

abhishek-shukla
Abhishek Shukla

Sr. Director & Head - Enterprise Sales, India, Red Hat India & SA

shailesh-tomar
Shailesh Tomar

Head, GSI Ecosystem Sales, Red Hat

When

Friday, 19 September 2025

Where

JW Marriott Sahar, Mumbai