Join Tech Mahindra at NRF 2026: Retail’s Big Show | Tech Mahindra

Overview

Retail is entering a new era, one shaped by connected experiences, intelligent operations, and sustainable innovation. At NRF 2026, we will showcase how smart, sustainable and creative engineering is poised to be the foundation of retail transformation.

We bring together design thinking, platform engineering, automation, and deep domain expertise to help global retailers reimagine how consumers interact, choose, buy, and live.

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Solution Showcase

TechM Orion

Our next-generation agentic AI platform, built on NVIDIA accelerated computing, enables intelligent, autonomous execution of complex business workflows.

AI-Driven Shopping

It enables personalized recommendations and product comparisons with an AI-powered shopping assistant.

Retail Workflow Automation

This solution transforms fragmented operations into agile, end-to-end processes. Orchestrate backend processes like order fulfilment, inventory management, and returns.

AI-Driven Loyalty

This comprehensive AI-enabled loyalty platform seamlessly designs and executes high-impact, omnichannel, personalized loyalty programs.

Yantr.ai for Supply Chain & Field Services

The AI-native platform for the autonomous supply chain delivers real-time, predictive insights and optimizes demand forecasting, inventory management, and logistics with minimal human intervention.

Agentic AI for Performance Marketing

This Agentic AI-powered performance marketing solution leverages dynamic algorithms to optimize campaigns, targeting, and creative assets in real time, automatically improving ROI.

Electronic Shelf Label

This electronic shelf label solution offers retailers advanced capabilities for instant price, promotion, and product information. It updates directly from a central platform, minimizing manual work and pricing errors.

Retail Media Networks

It leverages first-party shopper data to personalize promotions, optimize sponsored product placements, and deliver measurable returns on advertising spend.

Digital Product Passport

This solution offers full traceability, compliance, and consumer trust across sourcing, movement, and product lifecycle.

Agentic AI for IT & Store Support - powered by WebbAI

This Agentic AI-driven self-service and automation across voice, chat, email, SMS, and web, proactively remediates issues, integrates instantly with ITSM Platforms, and delivers deep sentiment and conversational analytics for a world-class end-user experience.

RESEARCH REPORT RETAIL

Reimagining Retail Through Store of the Future

Discover how global brands are using store intelligence to optimize operations, boost ROI, and deliver seamless customer journeys.

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Agenda
01
Roundtable 1: Beyond the Store: Who Owns the Customer Journey When Products Become Platforms?
Snowflake Stage | River Pavilion | Level 4

Moderated by: Scott Sorokin, Global Head of BORN Group, Tech Mahindra

11 January, 2026
11:20 AM - 11:50 AM ET
02
Roundtable 2: Agentic AI in Autonomous Intelligent Retail Operations
Snowflake Stage | River Pavilion | Level 4

Moderated by: Sandeep Sharma, SVP, Global Head - Retail & CPG, Tech Mahindra

11 January, 2026
01:00 PM - 01:30 PM ET

Thought Leadership

Analyst insights

Redefining Retail CX with Omnichannel Intelligence

Views

Agentic AI in Retail and CPG

Views

Retail Reimagined: Frictionless Supply Chains, Humanized AI

Analyst insights

Market Leader in Everest Group’s Retail Services PEAK Matrix® Assessment 2025

Analyst insights

Market Leader in Supply Chain Transformation Services for Retail and CPG

Views

From Clicks to Bricks: GenAI Drives a New Era in Retail

White Paper

Customer Experience in Luxury Retail

Event Details

When

Sunday, 11 January 2026

Where