Navigate to Nxt.Retail with Customer Lifetime Value | Tech Mahindra

Customer is core of the business, and all activities revolves around customer. In today’s competitive world, where customer has plenty of options, on-boarding a customer and achieving loyalty is often a challenge. How can a Retail or CPG company retain a customer during the complete lifetime of his/her purchase, monetize the value and provide wow experience.

Event Details

Our Speakers

scott-compton
Scott Compton

Scott Compton, Senior Analyst, Forrester

amit-bhatia
Amit Bhatia

Global Head- Fashion, Lifestyle & Sports| CLTV SME, Tech Mahindra

rahul-bhuman
Rahul Bhuman

VP & Head of Emerging Business, Tech Mahindra

justin-stayrook
Justin Stayrook

Principal Customer Experience, Born Gr.

When

Wednesday, 01 September 2021
Event Agenda
01
Opening Address
5 mins
02
Keynote address by Forrester
10 mins
03
Insights on Customer Lifetime Value by Tech Mahindra
10 mins
04
Fireside Chat
20 mins
05
Q&A
15 mins