In November 2023, a leading European operator launched the 'Connect, Activate & Grow' strategy to modernize and simplify operations using data and AI. This strategy aims to enhance customer experience, reduce costs, improve time to market, and boost innovation. Autonomous Operations, driven by AI, will utilize real-time data to streamline processes and ensure a seamless customer experience.More
In November 2023, a leading European operator launched the 'Connect, Activate & Grow' strategy to modernize and simplify operations using data and AI. This strategy aims to enhance customer experience, reduce costs, improve time to market, and boost innovation. Autonomous Operations, driven by AI, will utilize real-time data to streamline processes and ensure a seamless customer experience. Tech Mahindra will oversee this transformation, replacing the ADMS contract with a fully outsourced program, and leveraging Sitetracker to drive business transformation in fiber and infrastructure projects.
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