Everest Group L&A Insurance IT Services Peak Matrix® Assessment 2024
peak matrix

Report Summary

Tech Mahindra has been positioned as a Major Contender and Star Performer in the Everest Group's Life and Annuity (L&A) Insurance IT Services PEAK Matrix® Assessment 2024. The report highlights Tech Mahindra’s role in this transformation by delivering comprehensive IT services that support L&A insurers in their digital transformation efforts. The organization helps insurers modernize their technology infrastructure, automate processes, and improve customer engagement with innovative solutions.

Key highlights

Digital Transformation

Tech Mahindra has played a significant role in helping L&A insurers accelerate their digital transformation journeys. This includes adopting hybrid/cloud infrastructure, automating processes, and minimizing data silos.

Business-Oriented IT Engagements

The company has been instrumental in shifting insurers towards business-oriented IT engagements, facilitating rapid success along their long-term modernization journeys.

Technological Modernization

Tech Mahindra has supported insurers in the early stages of technology modernization by enhancing cloud integration strategies and reinforcing data analytics capabilities.

Insurance Specific Lab

Tech Mahindra has established insurance labs across different regions for Machine Learning and generative AI use cases specific to L&A insurers.

Tech Mahindra's advancements to serve L&A carriers across their application and infrastructure needs have strengthened its position, especially in European and Australian markets.
The firm's joint go-to-market efforts and strategic partnerships with leading platform providers across core and core augmentation value-chain for carriers, investments in AI-focused use-cases in L&A insurance, and strategic acquisitions have strengthened Tech Mahindra's position as a Major Contender and Star Performer on Everest Group's Life and Annuity Insurance IT Services PEAK Matrix® assessment 2024.
Vigitesh Tewary, Practice Director, Everest Group