Overview
Artificial Intelligence (AI) is reshaping retail and consumer-packaged goods (CPG) in tangible ways, driving business transformation through revenue growth, cost optimization and enhancing customer experiences.
MoreArtificial Intelligence (AI) is reshaping retail and consumer-packaged goods (CPG) in tangible ways, driving business transformation through revenue growth, cost optimization and enhancing customer experiences.
‘AI Delivered Right’ reflects our commitment to innovation and reliability. We go beyond vision and experimentation to deliver practical, secure, scalable AI solutions that drive meaningful business outcomes. Our approach empowers clients with ideas, models, tools, processes, to harness AI's full potential.
LessKey Industry Challenges
- Unpredictable consumer trends and fragmented data ecosystems
- Rising operational costs and manufacturing volatility
- Siloed supplier data and climate-related sourcing risks
- Logistics delays, high return rates, and fraud
- Lack of real-time insights impeding personalization and in-store efficiency
Solution Highlights
Our AI solutions empower our clients across the entire retail and CPG value chain, from product conception to after-sales support.
- Product Innovation: We cut product launch time from months to weeks using deep-tech AI, data, and visualization to predict trends and design consumer-centric products.
- Smart Manufacturing: AI and IoT create connected factories, optimizing schedules, predicting failures, and improving quality via Gen-AI, sensors, and digital twins.
- Smart Coolers: AI-powered coolers with video analytics deliver immersive retail experiences through sentiment analysis, GPS tracking, and inventory control.
- Supplier Portal Collaboration: AI and Gen-AI enable predictive analytics and automation for sourcing, reducing costs, and improving visibility and supplier trust.
- Farm Digitization: Leveraging Mahindra Agri expertise, we use AI for crop advisory, calendars, and monitoring to boost yield and optimize supply planning.
- Control Tower: AI-driven visibility and predictive insights anticipate disruptions, enabling real-time inventory and logistics optimization.
- Warehouse Optimization: Digital twins and computer vision streamline inventory, reduce costs, and ensure compliance for smarter warehouse operations.
- Last-mile Logistics: Agentic-AI optimizes routes, freight matching, and delivery management, lowering costs and boosting real-time visibility.
- Returns Automation: AI automates returns and warranty processes, detects fraud, and improves efficiency for high-volume retail operations.
- Hyper-Personalization: AI unifies fragmented data for accurate profiling, driving personalized recommendations and boosting engagement.
- Gen-AI Campaigns: AI automates marketing across channels, predicts behavior, and optimizes content for higher engagement and lower costs.
- Dynamic Pricing: AIML engines deliver real-time, personalized pricing based on trends, seasonality, and competitive data.
- Loyalty Platform: AI gamifies rewards and builds 360° customer profiles for personalized experiences and improved retention.
- Customer Support Agents: Agentic AI accelerates resolutions and enhances customer satisfaction through intelligent engagement.
- Store as a Medium: AI video analytics track shopper behavior for smarter layouts, personalized promotions, and efficient staffing.
- Auto-replenishment and Disposals: AI and sensors ensure stock availability, detect errors, and manage disposals for optimal inventory.
- Store Associate App: AI empowers staff with real-time insights on customers, inventory, and promotions for better service and conversions.
Platforms
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