Author Profile

Abhinav

Practice Head, Yantr.ai, Tech Mahindra

As a Product/Practice Leader at Yantr.ai, Tech Mahindra, Abhinav has been instrumental in leveraging AI and automation technologies to transform FSM. He focuses on crafting user-centric solutions that streamline workflows and improve productivity. With a keen eye for innovation, Abhinav drives projects that deliver measurable outcomes for clients.

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The global field service management (FSM) market was valued at ~$4 billion in 2020 and is projected to reach $24.29 billion by 2030, growing at a CAGR of 19.7% from 2021 to 2030 (Valuates Reports, 2024). FSM primarily concerns the management and optimization of resources employed outside of the company’s properties to perform field service tasks.