AI Adoption: Unlocking Business Value with Intelligent Operations

Abstract

The initial rush of generative AI adoption has peaked, but the era of substantial business value realization has barely begun. While 78% of enterprises now use generative AI, only 17% can attribute material EBIT growth to these investments. This disconnect signals a fundamental failure in enterprise design. Layering cognitive intelligence on top of fragmented, siloed operations does not increase speed; it accelerates friction at a higher cost . As enterprises confront rising operational complexity, disconnected intelligence, and slow decision cycles, the need for a unified approach becomes more urgent.

Our white paper outlines the shift to an Intelligent Operational Fabric, a unified model that breaks down barriers across procurement, HR, and IT to enable frictionless, autonomous scale. We demonstrate how our TurningEdge suite operationalizes this fabric by integrating embedded intelligence, Oracle Cloud capabilities, and workforce “superagency” to convert high AI adoption into measurable business impact. This white paper also explores the strategic shifts leaders must prioritize to build a truly AI-powered enterprise.

Advance Modal Components
Accelerating Business Transformation with AI

Key Insights

The impact of redesigning workflows is often localized rather than systemic. To achieve scale, organizations must move beyond ‘use cases’ to a holistic operational fabric.

Our vision for the autonomous enterprise is Intelligent Operational Fabric. It represents a shift from static tools to a dynamic operating model. This layer of embedded intelligence learns, adapts, and connects every operational domain.

Procurement is evolving from a transactional function to a strategic powerhouse. As noted in Harvard Business Review, the future lies in autonomous sourcing and risk mitigation. CPOs must now focus on building resilience against geopolitical shocks and ensuring ESG compliance.

The fear that AI will replace jobs is fading. The new focus is on empowerment. McKinsey describes this as "superagency." This is the ability for employees to command complex workflows and achieve outcomes that previously required large teams.

As AI scales, risk management becomes the CIO’s primary concern. The March 2025 McKinsey report indicates that large organizations are significantly more likely to actively mitigate AI risks, such as cybersecurity and accuracy.

About the Author
Srinivas Reddy Gorrey
Enterprise Architect, DEA – Oracle, Tech Mahindra

Srinivas is an Enterprise Solution Architect with nearly three decades of experience in designing secure, scalable, and cost-effective cloud solutions on Oracle Cloud Infrastructure (OCI). At Tech Mahindra, he specializes in data management, governance, and analytics, enabling robust data foundations for AI and ML-driven initiatives. He is certified in TOGAF and Master Data Management (DAMA).

Sudhakar Nagisetty
Principal Solution Architect, DEA – Oracle, Tech Mahindra

Sudhakar is an industry leader with 30 years of experience across business and IT roles within the Oracle ecosystem. He focuses on building and delivering sustainability-led solutions across industries, leveraging Oracle technologies, AI, and digital platforms to drive measurable business impact. He holds a bachelor’s degree in engineering from the University of Madras.

Pranaya Dash
Principal Solution Architect DEA – Oracle, Tech Mahindra

Pranaya is a seasoned data and analytics architect with over 27 years of experience in the Oracle ecosystem. He specializes in designing and delivering industry-specific data and analytics platforms using Oracle technologies. He holds a master’s degree in engineering from NIT Rourkela and brings strong academic depth alongside extensive enterprise experience.