Forrester Wave™ 2025: Tech Mahindra Evaluated among Top Vendors

Tech Mahindra’s View on the Forrester Report

Tech Mahindra partners with very large global enterprises to deliver measurable business outcomes through private 5G and use‑case‑as‑a‑service models. The portfolio centers on high‑impact use cases powered by AI, integrating applications, edge computing, and devices into a cohesive solution. Tech Mahindra provides end‑to‑end private 5G services—from spectrum acquisition to operations—supported by holistic SLAs and a strong devices and applications marketplace. Customers recognize Tech Mahindra for its robust systems integration and managed services, backed by deep technical and engineering expertise.

The company further differentiates through advanced AI development and edge intelligence, enabled by native self‑ or co‑developed edge platforms, well‑defined AI use‑case timelines, and a vendor‑led AI development lifecycle that accelerates enterprise value realization.

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Evaluation Findings

Forrester evaluates Tech Mahindra with the highest possible scores in the following criteria

Enterprise Systems Integration

Tech Mahindra has the elements required for an on-par score and stands out with natively available integration with MDM and endpoint/application security systems. The vendor provides proof points of the orchestration of these integrations through its unified management platform.

Pricing Flexibility & Transparency

Tech Mahindra has the elements required for an on-par score and stands out with elements that provide pricing flexibility with various consumption models and tiers, as well as pricing transparency and public availability. Reference customers validated the strength of capabilities in these areas.

Artificial Intelligence

Tech Mahindra has the elements required for an on-par score within its standard private 5G offering. Additionally, it stands out with AI development and edge intelligence with a native self-/co-developed edge intelligence platform, detailed development timelines for AI use cases, and/or a vendor-led AI development lifecycle.

Frictionless End-to-End Lifecycle

Tech Mahindra has the elements required for an on-par score and provides differentiated and superior capabilities, including SLAs for service/network/security/experience assurance, business case development services, and proof points of business outcome improvements. The administrator experience of this end-to-end lifecycle is augmented by customizable dashboards available through its single-pane-of-glass interface.

Use Case Development

Tech Mahindra has the elements required for an on-par score within its standard private 5G offering. Additionally, it offers materials to showcase self-/co-developed private 5G use cases and provides detailed development timelines for various use cases and/or manages development lifecycles end-to-end.

Vision

Tech Mahindra has the elements required for an on-par score and provides a comprehensive, differentiated product vision that anticipates future strategic customer needs to significantly impact or lead the direction of this market with elements of hybrid private 5G. The vendor has validated the strength of its vision and its ability to execute on it.

Our Strengths

  • Unified enterprise integration: Tech Mahindra’s netOps.ai platform delivers single‑pane visibility across network, MDM, and endpoint/application security.
  • Flexible commercial models: Offers transparent, outcome‑aligned pricing with multiple consumption options and tiers.
  • AI‑driven edge intelligence: Accelerates AI and edge use cases through the Orion platforms and structured, ecosystem‑led delivery.
  • End‑to‑end lifecycle ownership: Outcome driven engagement across the lifecycle from spectrum to operations with differentiated SLAs and outcome assurance.
  • Verticalized, future‑ready vision: Extends 5G to vertical industry solutions by delivering industry‑specific use cases with guaranteed outcomes, supported by a hybrid private 5G roadmap.