Overview
Our client, one of the largest American F&B company, was looking for an automation solution for its finance and accounting (F&A) and commission operations across multiple geographies to reduce operational costs. Tech Mahindra enabled the customer to implement effective and scalable hyper automation solutions globally, delivering over $140 million in savings.
Challenges
The client’s various back-office operations were being managed through multiple centers. Despite a vast infrastructure, they struggled with operational inefficiencies presenting below key challenges:
- High-end manual process
- High cost of operations
- Inefficient processes
- Budget constraints
- Disparate platforms
Our Solutions
We initiated the client’s transformation journey with an extensive exercise to map their existing operational framework, evaluate both its impact and the necessary level of automation required. A deployment blueprint was developed followed by actions outlined below: