Overview
A top U.S.-based pharmaceutical company required streamlined, end-to-end content support across numerous therapy areas and brands. Tech Mahindra established a global content hub, providing comprehensive content management, handling, and distribution services using Veeva PromoMats.More
A top U.S.-based pharmaceutical company required streamlined, end-to-end content support across numerous therapy areas and brands. Tech Mahindra established a global content hub, providing comprehensive content management, handling, and distribution services using Veeva PromoMats. This partnership enhanced marketing operations across multiple regions, significantly increasing speed-to-market, improving quality, and delivering substantial savings in marketing operations spend, solidifying Tech Mahindra as the client's preferred partner.
LessBusiness Challenge
- A need for streamlined, end-to-end content support.
- The complexity of managing content across numerous therapy areas and brands.
- Inefficient content management, handling, and distribution.
- Slow speed-to-market.
- A need to improve content quality.
- High spending on marketing operations.
Our Approach and Solution
- Implemented a comprehensive Global Content Hub to act as a central engine for marketing operations.
- Utilized Veeva PromoMats as the core technology platform.
- Provided end-to-end content support, from initial strategy to final production and distribution.
- Deployed a dedicated team with expertise in Veeva configuration, content strategy, and digital output.
- Managed content delivery across multiple channels, including email, web, and print.
- Optimized workflows within Veeva PromoMats to ensure brand consistency and manage diverse material types.
Business and Community Impact
- Accelerated speed-to-market for marketing materials by 30%.
- Achieved and maintained 95% quality standards across all content deliverables.
- Delivered significant 35% savings in overall marketing operations expenditure.
- Streamlined end-to-end content creation, management, and distribution processes.
- Enhanced compliance adherence through standardized Veeva PromoMats workflows.
- Improved collaboration between the client's global and regional marketing teams.
- Freed up client's internal resources, allowing them to focus on higher-value strategic marketing initiatives.