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Signal Over Noise: How AI-First GCCs Are Shaping the Next Generation of Consumer Experience
With new AI models, platforms, and partnerships emerging almost every week, enterprises need to separate meaningful opportunities from market noise. Tech Mahindra’s GCC Consumer Conclave brings together consumer industry leaders, advisors, and analysts to examine which AI-first strategies can shape the next phase of enterprise growth.
At the conclave, Tech Mahindra will showcase its Customer Agentic Experience Studio (CAX Studio), an immersive innovation hub featuring 40+ co-innovated solutions across consumer industries. Our showcase will demonstrate how agentic AI is reshaping the connected consumer value chain.
Event Starting In
The Strategic Priorities Shaping GCCs
Driving Strategic GCCs
How GCCs are becoming strategic engines of innovation and business outcomes
Enabling Agentic Commerce
Preparing for a world where AI increasingly influences buying, service, and enterprise decisions
Embedding Intelligent Operations
Embedding AI across customer experience, supply chain, and business operations
Building Responsible AI
Building the foundations required to scale AI responsibly and effectively across the enterprise
Agenda
01
Registration & Networking
Register for the event and get to know other attendees
22 September, 2026
2:45 PM – 3:00 PM IST
2:45 PM – 3:00 PM IST
02
Welcome Note.
Insights and Opening Remarks from Tech Mahindra Leadership
22 September, 2026
3:00 PM – 3:05 PM IST
3:00 PM – 3:05 PM IST
03
Keynote Session
TechM perspectives - Signal Over Noise
Keynotes address for the delegates present
22 September, 2026
3:05 PM – 3:15 PM IST
3:05 PM – 3:15 PM IST
04
Fireside chat
Separating Signal from Noise: Where Should Consumer GCCs Place Their AI Bets?
Experts discuss where consumer GCCs should focus their AI investments to create meaningful business value.
22 September, 2026
3:15 PM – 3:55 PM IST
3:15 PM – 3:55 PM IST
05
Executive Panel Discussion
Turning AI Investment into Business Outcomes, what works, what does not, what comes next
Gain practical perspectives from industry and technology leaders on scaling AI initiatives and driving impact.
22 September, 2026
3:55 PM – 4:25 PM IST
3:55 PM – 4:25 PM IST
06
Segway to CAX Studio
Introduction to our Consumer Agentic Experience Studio
22 September, 2026
4:25 PM – 4:30 PM IST
4:25 PM – 4:30 PM IST
07
Hi-Tea
Network over snacks and tea
22 September, 2026
4:30 PM – 4:45 PM IST
4:30 PM – 4:45 PM IST
08
Consumer Agentic Experience Studio Walkthrough
Showcase of the latest Agentic AI innovations developed by Tech Mahindra
22 September, 2026
4:45 PM – 5:45 PM IST
4:45 PM – 5:45 PM IST
09
Cocktail Reception & Networking
Networking session
22 September, 2026
5:45 PM – 7:30 PM IST
5:45 PM – 7:30 PM IST
Meet Our Team
Sampath Saagi
Group Head - Diverse Industry Verticals, Tech Mahindra
Krishnakumari Palle
Global Delivery Head, Diversified Industry Groups, Tech Mahindra
Srinivas Burra
Vice President, Head - Retail & CPG Business Unit, Tech Mahindra
Trinadha Grandhi
Vice President - Head of Retail, Consumer Business, Travel, Logistics & Hospitality – UK, Tech Mahindra
Sanjeev Sherry
Global Growth Office Head - Diversified Industry Groups, Tech Mahindra
When
Tuesday, 22 September 2026 - Tuesday, 22 September 2026
Where
TechM Infocity Campus, Hi-Tech City, Hyderabad