Signal Over Noise: How AI-First GCCs Are Shaping the Next Generation of Consumer Experience

With new AI models, platforms, and partnerships emerging almost every week, enterprises need to separate meaningful opportunities from market noise. Tech Mahindra’s GCC Consumer Conclave brings together consumer industry leaders, advisors, and analysts to examine which AI-first strategies can shape the next phase of enterprise growth.

At the conclave, Tech Mahindra will showcase its Customer Agentic Experience Studio (CAX Studio), an immersive innovation hub featuring 40+ co-innovated solutions across consumer industries. Our showcase will demonstrate how agentic AI is reshaping the connected consumer value chain.

Event Starting In

The Strategic Priorities Shaping GCCs

Driving Strategic GCCs

How GCCs are becoming strategic engines of innovation and business outcomes

Enabling Agentic Commerce

Preparing for a world where AI increasingly influences buying, service, and enterprise decisions

Embedding Intelligent Operations

Embedding AI across customer experience, supply chain, and business operations

Building Responsible AI

Building the foundations required to scale AI responsibly and effectively across the enterprise

Agenda
01
Registration and Networking

Register for the event and get to know other attendees 

22 September, 2026
2:45 PM – 3:00 PM IST
02
Tech Mahindra Keynote: Signal Over Noise in the Agentic Era

Keynote address for the delegates present 

22 September, 2026
3:00 PM – 3:20 PM IST
03
Executive Panel Discussion: How AI-First GCCs Are Reshaping Consumer Experiences

Expert panelists discuss how AI-first GCCs will reshape the consumer experience 

22 September, 2026
3:20 PM – 4:00 PM IST
04
High Tea and Networking

Network over snacks and tea

22 September, 2026
4:00 PM – 4:20 PM IST
05
CAX Studio Showcase

Showcase of the latest Agentic AI innovations developed by Tech Mahindra 

22 September, 2026
4:20 PM – 5:20 PM IST
06
Closing Note

Closing remarks 

22 September, 2026
5:20 PM – 5:30 PM IST
07
Cocktail Reception and Networking

Networking session

22 September, 2026
5:30 PM onwards IST
Meet Our Team
sampath-saagi
Sampath Saagi

Group Head - Diverse Industry Verticals, Tech Mahindra

Krishnakumari Palle
Krishnakumari Palle

Global Delivery Head, Diversified Industry Groups, Tech Mahindra

Srinivas Burra
Srinivas Burra

Vice President, Head - Retail & CPG Business Unit, Tech Mahindra

trinadha-grandhi
Trinadha Grandhi

Vice President - Head of Retail, Consumer Business, Travel, Logistics & Hospitality – UK, Tech Mahindra

Sanjeev Sherry
Sanjeev Sherry

Global Growth Office Head - Diversified Industry Groups, Tech Mahindra

When

Tuesday, 22 September 2026 - Tuesday, 22 September 2026

Where

TechM Infocity Campus, Hi-Tech City, Hyderabad