Inference-first Platforms - Making Enterprise AI Economically Viable at Scale

Abstract

Enterprise AI has reached an inflection point. While model capabilities continue to advance, enterprises are increasingly constrained by the cost, latency, and operational complexity of inference at scale. As GenAI programs move from pilots to high‑volume and agentic workloads, many organizations are hitting an inference wall that threatens long‑term ROI.

This whitepaper presents an inference‑first platform strategy designed to optimize cost‑per‑inference while improving performance, reliability, and governance. It outlines proven architectural patterns such as model routing, retrieval‑augmented generation, managed inference, and guardrails to help enterprises scale AI responsibly and sustainably.

Advance Modal Components
A Practical Roadmap to Scale Enterprise AI

Key Insights

Economics of Intelligence

Three economic metrics shape inference-first platforms: tokens, throughput, and latency. Tokens measure processing request consumption, throughput defines the frequency of requests a system can handle over time, and latency determines the response speed delivered.

Primary Levers to Reduce Cost Per Inference (CPI)

Cost per inference can be reduced through model routing and cascading, prompt and context discipline, caching, batching and scheduling, and optimization.

Governance, Sovereignty, and Risk Management

Operating inference-first AI platforms in production requires ongoing risk management and effective policy enforcement.

About the Author
Anshu Premchand
Dr. Anshu Premchand
Group Function Head – Multicloud and Digital Services, Tech Mahindra

Dr. Anshu is a persuasive thought leader with 25+ years of experience in digital and cloud services, technical solution architecture, research and innovation, agility and devSecOps. She heads multicloud and digital services for the enterprise technologies unit of TechM.Read More

Dr. Anshu is a persuasive thought leader with 25+ years of experience in digital and cloud services, technical solution architecture, research and innovation, agility and devSecOps. She heads multicloud and digital services for the enterprise technologies unit of TechM. In her last role she was Global Head of Solutions and Architecture for Google Business Unit of Tata Consultancy Services where she was responsible for programs across the GCP spectrum including data modernization, application and infrastructure modernization, and AI.

She has extensive experience in designing large scale cloud transformation programs and advising customers across domains in areas of breakthrough innovation. Anshu holds a PhD in Computer Science. She has special interest in simplification programs and has published several papers in international journals like IEEE, Springer, and ACM.

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Sukumar Shanmugam
Sukumar Shanmugam
Delivery Head, Tech Mahindra

Sukumar Shanmugam brings 20+ years of expertise in AI, cloud, and data platforms. He leads strategic portfolios, builds client relationships, and scales high-performance teams. His experience spans telecom, banking, and hi-tech sectors, delivering large-scale technology programs with proven success.