AI for Predictive Maintenance in Telecom Networks

Abstract

Traditional maintenance is reactive or time-based that often leads to costly outages and dissatisfied customers. AI-driven predictive maintenance offers a proactive solution: by analyzing network data patterns, AI detects anomalies, anticipates failures, and recommends preventive actions before disruptions occur. This shift enables operators to reduce downtime by up to 50%, cut maintenance costs by 30–40%, and boost reliability. This whitepaper details how AI-powered predictive maintenance transforms telecom operations, highlights enabling technologies, shares multi-operator insights, and showcases Tech Mahindra’s Orion platform for building self-learning, resilient networks.

Advance Modal Components
AI for Predictive Maintenance in Telecom Networks

Key Insights

Benefits of AI

AI transforms maintenance from reactive to proactive, enabling early fault detection, reduced downtime, and optimized costs.

Framework and Platform

Tech Mahindra’s proprietary framework and Orion platform unify data, analytics, and automation for scalable, governance-first AI maintenance. Orion accelerates predictive maintenance with agentic AI and modular interoperability.

About the Author
Manvinder Singh Bhatia
Solution Designer, TechM Consulting, Tech Mahindra

Manvinder has more than 24 years of work experience. He has a B.Tech (Hons.) from IIT-Kharagpur and a PGDM from XLRI Jamshedpur. He is an RPA certified Six Sigma Green Belt and brings expertise in driving large scale transformation projects across multiple industries such as Telecom, Finance, Banking & Consulting.Read More

Manvinder has more than 24 years of work experience. He has a B.Tech (Hons.) from IIT-Kharagpur and a PGDM from XLRI Jamshedpur. He is an RPA certified Six Sigma Green Belt and brings expertise in driving large scale transformation projects across multiple industries such as Telecom, Finance, Banking & Consulting. Having worked across industries on various themes such as Service Assurance, Service Fulfillment, Customer Experience Management, etc, Manvinder brings an outside-in perspective to leverage the impact of digital technologies in solving pressing business problems.

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Dr. Shekhar Anil Tankhiwale
Vice President, TechM Consulting, Tech Mahindra
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Dr Shekhar’s focus areas of work are strategy, digital transformation, leverage of digital technology for business transformation, and business model innovation. He has 24+ years of experience in product R&D, manufacturing, and information technology. He has done his Doctorate (PhD), followed by an MBA with distinction.Read More

Dr Shekhar’s focus areas of work are strategy, digital transformation, leverage of digital technology for business transformation, and business model innovation. He has 24+ years of experience in product R&D, manufacturing, and information technology. He has done his Doctorate (PhD), followed by an MBA with distinction. Shekhar has been an invited speaker at a number of conferences, the most recent being the Confederation of Indian Industries (CII) conference on Digital Transformation. Shekhar has seven international publications on a range of topics, including business model innovation and digital technologies.

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