BlueMarble | Tech Mahindra

Overview

An end-to-end solution to catalyze digital and business transformation to enhance the way enterprises operate. A platform with ready to configure and easy to create microservices and flexible user interface components to enable a uniform customer experience across all channels.More

An end-to-end solution to catalyze digital and business transformation to enhance the way enterprises operate. A platform with ready to configure and easy to create microservices and flexible user interface components to enable a uniform customer experience across all channels. With its ability to connect with legacy systems using custom built adaptors and APIs to connect to multiple channels in a uniform and seamless manner, Blue Marble is a unique solution that cuts across all verticals and operations. Blue Marble leverages the open source tools and technologies to bring about the required agility and application/infrastructure modernization. The platform has resulted from our experience working with clients in the Telecom industry, understanding their challenges along and providing innovative solutions with latest technology.

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Highlights

  • Standardized Repository of Microservice Products for fast and smooth Transformation
  • Microservices Architecture Pattern for reducing complexity, independent scaling and modularity
  • 100 % Open Source/ Modern Agile IT stack to facilitate a robust and flexible IT infrastructure
  • User Interface Components for a fast roll-out of a consistent customer experience.
  • Lifecycle Management Services with domain driven and design thinking principles
  • Transformation Consulting from customer experience, business models to implementation and process transformation.

Who We Serve

Service Offerings

BlueMarble catalyses digital transformation leading enterprises towards agility and innovation by providing a consistent framework based on years of technical expertise and domain knowledge.

Omni-Channel, Multi-Play Commerce

Driving consistent customer sales journeys across all touchpoints for a better experience and increased business

Product Catalog

Consolidate product definition for a shorter time to market and reduced complexity.

Order Management

Driving a consistent and flexible order process for service providers across all products and services

Retail / Telesales Business Applications

Building optimized Business Applications for a superior customer experience

Utilities

The BlueMarble solution enable Utilities in their transition to a digital, customer centric enterprises, by providing the building blocks for a modern, omni-channel customer experience and a flexible and agile business infrastructure. Rooted in the long experience in modernizing legacy IT infrastructure and simplifying customer journey, the business services jump-start digital transformation. In the competitive environment of Utilities and Energy Providers fast reacting to market changes and agile operations are the key to business success.

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Leading the Way

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Commercial Product Catalog

Simplify Time-to-Market for all Products across all Channels

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tech-mahindra-is-a-partner-with-sap-at-african-utility-week-1874116012.jpg

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Unlocking Omni-channel for retail businesses fast and driving growth

Omni-channel has become a buzz word in the telecommunications industry, but the basics are not new and remain the same.

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Taking the right approach for product catalog alignment

Most vendors propose a central-catalog driven architecture, to enable CSPs to become agile digital service providers with omnichannel capabilities.

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Banking & Financial Services

Communications

Education

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