Unified Care Management Platform for Healthcare | Tech Mahindra

Holistic Capabilities and Unified Care

Healthcare payers face mounting strain from high-cost populations and high-risk care to tighter regulatory demands and fragmented clinical processes. Tech Mahindra’s holistic care management solution unifies HRA, case, and disease management to reduce administrative waste, improve member experiences, and enhance care.

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Healthcare payers face mounting strain from high-cost populations and high-risk care to tighter regulatory demands and fragmented clinical processes. Tech Mahindra’s holistic care management solution unifies HRA, case, and disease management to reduce administrative waste, improve member experiences, and enhance care.

By integrating core management capabilities, it enables pro-active, personalized care while ensuring regulatory compliance. By enabling early risk identification, coordinated interventions, improved quality scores, reduced administrative effort, stronger compliance, and measurable cost savings, it optimizes healthcare interactions and improves lives. 

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Solution Highlights

Unified Care Management

A single, integrated system that brings together health risk assessments, case management, and disease management in one view

Compliance-Driven Workflow Configuration

Flexible, compliance-ready workflows tailored to CMS, SNP, and non-SNP program requirements

Omnichannel Member Engagement

Seamless member outreach enabled through coordinated phone, digital, and face-to-face engagement channels

Proactive Risk Identification and Assessment

Intelligent rules engine that identifies potential cases early and supports comprehensive clinical, social, and behavioral evaluations

Real-Time Performance Dashboards

Live data-driven dashboards offering clear visibility into operations, quality metrics, and overall performance

Intelligent Care Plan Orchestration

Adaptive care plans that track interventions, automate follow-ups, and streamline review and approvals

Solution Benefits

  • Enable seamless care coordination to minimize preventable hospitalizations and readmissions
  • Elevate performance on quality metrics, including HEDIS measures and Star Ratings
  • Enhance regulatory adherence with better audit preparedness
  • Reduce operational inefficiencies through integrated, automated end-to-end workflows
  • Address complex, high-cost patient needs using targeted, personalized care strategies
  • Deliver measurable cost savings while improving outcomes on a per-member basis
  • Increase Health Risk Assessment (HRA) completion rates and proactively identify high-risk populations earlier

Why Tech Mahindra’s Unified Care Management Solution

We possess deep healthcare domain expertise, backed by decades of technology consulting expertise and innovative digital solutions. Since it’s development, our care management platform has:

  • Supported 2M+ lives across payers, provider groups, and care organizations
  • Saved an average of $1,186 per member per year
  • Deployed scalable delivery models and integrated 14+ modules across care coordination, quality, risk, and engagement

Leading the Way

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Brochure

Smarter, Connected Care Management

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