AI-Driven GCCs Designed For Tomorrow
Modern enterprises are navigating an intense, ever-evolving landscape. Inflation and economic uncertainties are making budgeting and forecasting tougher. Rapid technological changes are pushing enterprises to modernize outdated systems, while adhering to security demands. Geopolitical tensions, complex regulations, and a shortage of skills and talent in AI, cybersecurity, cloud, and other technologies are adding to these pressures.
Maximizing Efficiencies, Minimizing Costs
Our GCCs help businesses navigate these challenges effectively and build purposeful, future-ready capabilities that drive long-term business growth and success. We empower enterprises to build AI-powered and secure innovation hubs that deliver greater control, more substantial strategic alignment, improved operational efficiency, and sustained business growth.
Key Highlights
Our GCC solution is built on foundational models and frameworks that drive scalability, resilience, and innovation
Our globally scalable framework is designed to maximize operational agility and innovation. The model enables enterprises to build a dynamic, interconnected GCC network comprising global hubs, regional spokes, and specialized outposts.
Our proprietary iBOT framework goes beyond the traditional Build-Operate-Transfer model to ensure that GCCs continuously optimize, with core components including:
- AI-Augmented Process Automation
- ESG-First Business Models
- End-to-End Cybersecurity
- Continuous Optimization
Our structured 6-point assessment framework helps our GCCs achieve full maturity and deliver maximum value.
- Strategic Alignment & Vision
- Future-Ready Workforce
- Digital and AI-Readiness
- Competency Excellence
- Service Portfolio Optimization
- Risk & Governance Management
Benefits
Tech Mahindra’s GCC offering extends beyond traditional offshore or nearshore models. We help enterprises establish high-impact innovation hubs that drive measurable business outcomes.
- Significant cost savings compared to conventional offshore and nearshore models.
- Improved talent retention and faster, more effective cyber incident response.
- Enhanced business resilience and reduced sustainability debt.
- Faster digital transformation and superior customer experience.
Thought Leadership
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