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Industrializing AI in Network Operations: Why Domain Knowledge is the Limiting Factor
I remember, a few years ago, as an industry we were super excited about 5G monetization, the benefits it would bring for customers, and the revenue uplift that it would create for equipment vendors and telecom service providers. You already know how that story unfolded. In most markets, the promised improvement of ARPU did not show up as expected. But, on the brighter side, we learnt an important albeit expensive lesson about who should set the agenda for a major transformation like this one.
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