Author Profile

Manish Mangal

President and Head – Americas Communication Business, Tech Mahindra

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An accomplished telecom industry veteran with 20 years of professional experience. Held various leadership roles in Fortune 100 companies leading technology initiatives from incubation to operationalization that transformed businesses and increased enterprise value. Manish is an Expert in leading large and global teams, developing end to end technology solutions, and creating / managing strategic partnerships that directly improve enterprise value.

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Insights

Podcast

A conversation with Manish Mangal (Tech Mahindra), Mark Austin (AT&T), and Nevash Pillay (Databricks), moderated by Rahul Mali (Tech Mahindra), on advancing toward a zero-touch customer experience.

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Copenhagen recently hosted TM Forum’s DTW Ignite 2025, a pivotal gathering that confirmed what many in the communications industry have been sensing- telcos are entering a new era. Terms like AI-native, open infrastructure, and autonomous operations are no longer just buzzwords, but are quickly becoming boardroom mandates. The event highlighted an important reality- we are no longer on the brink of transformation, but rather in the midst of it.

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Attending the Mobile World Congress (MWC) 2025 in Barcelona was an enriching experience, as always. The event continues to impress with its scale, ambition, and the depth of discussions it fosters. Engaging with industry leaders to explore the evolving telecom landscape was both insightful and inspiring. I am excited to share my key takeaways from this remarkable gathering.