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TechM AMI Operations Command & Control Center

Strong Capabilities & Experience of running AMI centres for energy suppliers worldwide
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Integrate various AMI systems

Tech Mahindra’s AMI Command & Control Center, using the isMobile platform, for various smart metering operations, is engineered to enable and operate various real time functions, mobile apps for field crew, automated data collection & analysis. TechM has strong capabilities & experience of running AMI centers for energy suppliers worldwide to help them drive their future smart grid vision.

 

Run the Command Centre operations

Provide Field Service Roll-Out support

Design and implement a 24x7 Operations Centre

Do Remote Triaging and Smart Metering Events Management

Staff the Command Centre with a team having relevant skills

Have a unified Dashboard view of the metering and network events/alarm and field work notifications

isMobile Service Offerings

isMobile provides a solution approach to achieve efficiency by transparency between field worker, back office and end customer. Flexibility built-in in both software solutions and everyday behavior empowers the ability to manage change, both in real time and over time. Close collaboration by sharing information in real-time and flexible end-customer dialog by customer booking service, sms, email and digital letter generation.

 

Planning app: Shared schema, track progress, notification & alerts of real-time changes.

Mobile Field App: Shared schema, real-time alerts, navigation support & thumb-dial to customer.

Customer Booking Service: Work info., availability time-slots, confirm & re-book, sms-reminder.

AMI Operations Command Control Center

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