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Process Mining – Utility Transformation
Accelerating Utilities Transformation with Digital Process Mining
Solution Overview

Utilizing Process Mining

TechM offers remote process mining to help utility companies achieve full transparency and high efficiency in their workflows. It reads event logs to learn about business processes to prioritize automation opportunities, leading to an efficient deployment of BOTs, eliminating waste, reducing cost-to-serve, improving meter to cash, etc. Some strategic ways to utilize process mining are:

Faster & better decisions through process transparency
Optimizing expense structure and controlling costs
Monitor real performance and compare them with targets
Identify sources of additional revenue
Auditing, compliance, fraud prevention

Process Value Creation

Creating Frictionless Processes

Process Mining gives us clear visuals of workarounds, patterns and discrepancies in internal processes through event logs. This helps diagnose problems based on facts and resolve them quickly.

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Cloud Platform

TechM with one of the pioneers in process mining have turned this tech. into an enterprise-grade, cloud-based solution called ‘The Intelligent Business Cloud’ benefitting over 30+ Global Utilities.

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Key Benefits Delivered

The selection of where to apply process mining is important. Our digitized solutions can be applied across the Utilities customer journey.

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Benefits we can deliver

  • +20-30% impact on process optimization & productivity
  • +10-15% improved bottom line
  • 300+ partner led industry use cases to drive ‘Industry Roadmap’
  • 20-30% faster resolution time
  • 20-30% automated invoices
  • 15-20% reduction in digital transition timelines

Everything you Need to Know

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