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CapitalStream upgrade for SME Lending
System upgrade to the latest version of Capital Stream product LOS CapitalStream 10.3 and consolidate all commercial SME lines of business

About the Customer

Leading Bank in US East Coast and a global leader in financial services. It has more than 600 branches and offices in the Midwest and Western United States. One of the six highest rated banks in the world according to Standard & Poor's. Present in more than 70 countries, the company has more than 200,000 employees. Has a significant presence in the United States and Europe and strong positions in Asia and the emerging markets

Business Scenario

The current version of RBG SME Commercial Loan Origination System (FC8.4) is no longer supported by the Linedata. In addition, the lack of integration, redundant data entry, and insufficient control and data validation in the current system impairs productivity, effective utilization of data, and ability to grow efficiently and meet increasing business challenges

Challenge

  • Legacy system and no longer support is available
  • Not fully aligned to changing market dynamics and customer demands.

Strategy and Implementation

Tech Mahindra engaged to support the CapitalStream up gradation with required development and testing

Key Features of Solution

  • TechM recommended integrated development and testing approach for this engagement. The approach delivered significant benefits in the form of assured high quality product, reduced risk and optimized overall cost.
  • Early life cycle validation with IT and Business: Identifying and fixing defects early in the project lifecycle

Impact

Loan Origination automation process improved TAT and customer experience, reduced the overall cost

  • Overall cost optimised and efficient upgrade
  • Improved relationship intelligence, portfolio analytics, and ability to respond to regulatory demands
  • Increased Support for dynamic information requirements

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