Business Excellence

We are BE NXT.NOW — Tech Mahindra’s consulting and management services division. We help our clients evolve into the NXT to become a conscious enterprise that focuses on purpose, process, data, and technology.

We work with our clients to help create technology and insight-enabled resilient businesses that impact their growth, infuse efficiency, improve agility, enhance stakeholder experience, social impact, and reduce risk.

Create Tech-Enabled Business Models
Design Humanized Business Processes
Use Technology Architecture and Data-Insights to create a Digital Core
Execute Tech Operating Model with robust Governance and Program Managements

Proven methodologies, frameworks, and tools underpin these services. Our design thinking approach ensures stakeholder buy-in at each stage. Our clients find our global experience, collaborative approach to incubate newer possibilities, and the ownership we bring, from strategy to value realization, to secure outcomes in every one of our engagements as key differentiators.










Industry Solution Partners

Trusted by CXOs to deliver business outcomes in the digital world!







Resilience and Agility




Stakeholder Experience


Social Impact

Our Credo

Agile & Adaptable

We are responsive to changing circumstances in Business and Technology

Trust & team work

We trust each other and collaborate to achieve success

Empowerment through learning

We practice continuous learning to enable thought leadership and value

Making a difference

We go beyond the call of duty, own thinking and act towards excellence every day



Communications Consulting (C-Consult) is our Communications, Media, Entertainment (CME) industry focused consulting practice offering business, digital and network management consulting services. Our Consultants are engaged in helping companies to adapt their business models and operational processes to the competitive conditions and customer requirements of the digitalized, globalized economy with state-of-the-art communication and information technology.

Know More

Our Enterprise Consulting (E-Consult) services provide businesses across multiple industry verticals with state-of-the-art technology and right business systems to conquer complexity, make faster and smarter decisions and drive value.

Know More

Core Capabilities

Digital and Technology Advisory

Our digital and technology advisory consulting services help businesses reimagine how to innovate, and function using emerging technologies to become more competitive. We provide end-to-end digital solutions spanning digital strategy consulting, digital architecture designing, and transformation consulting.

Know More
Business Transformation

Our Business Transformation Services enable clients to achieve true business benefits and true process performance through design of new age processes that leverage new technologies disrupting the market. We further help clients to implement new or improved business processes leveraging IoT, Intelligent Automations (RPA, AI, ML etc), Cloud and Blockchain.

Know More
IT Function Transformation

Our IT Function Transformation Services supports businesses in delivering their most important and complex technology transformations. We enable our clients create competitive advantage through effective and efficient utilization of IT. Our solutions are targeted at key performance goals, challenges and opportunities of an IT function. We help our clients automate the delivery, build agile capabilities, ensure business-to-IT alignment and optimize cost.

Know More
Outcome Delivery

Our Outcome Delivery Service provides organizational change management and program management services to enable our clients strategize, plan and operationalize programs, projects and initiatives required to achieve their goals.

Know More
Data Consulting

Our Data Consulting Services help businesses turn their Enterprise data into intelligence. We enable clients to maximize usage and benefits from one of their most important assets – Data.

Know More
Risk Consulting

Our Risk Consulting team helps the clients identify, understand and manage risk. We assist businesses in Enterprise Risk Management, Information Security and Revenue Assurance.

Know More
Network Consulting

Our Network Consulting Services helps businesses assess, plan and design networks that support and enable their business goals.

Know More

Latest Thinking

  • White Papers
  • Case Narratives

Enhancing Customer Experience through Digital Service Design

Discover how Service-Oriented Organizations can enhance Customer Experience through Digital Service Design best practices.

Know More

Transform Supply Chain Management with 5G Technology.

Explore the impact of 5G technology to increase efficiency, promote sustainability, and elevate customer experience.

Know More

Building Seamless Experience for BaaS (Banking as Service) through Service Design.

Opportunities for Fintech Companies to Adopt IT Service Design

Know More

IT Service Design in Pubic Sector Organizations

Explore Latest Information Technology Trends that are Implemented by Public Sector Organizations Across the Globe

Know More

Emerging Intelligent Automation Paradigms For Service Desk In the Telecom Industry

After the huge business disruption caused by the pandemic, it has become increasingly important for the telecom industry to move quickly to provide a better customer experience.

Know More

Enabling Productivity in Managed Services

Learn ways to achieve a common unit in managed service area, wherein both the client and the service provider can have a win-win methodology to arrive at optimum productivity and profitability.

Know More

Enabling Automated Process Mining And Discovery

Breaking down the data extraction and event collection for processing mining.

Know More

Accelerating Fibre Rollout for Digital Communities

Explore the advantages of using Fiber as a medium of choice by Internet Backbone Providers.

Know More

Digital Transformation Programmes Through PRISM Model

Learn the right technique for implementation of Digital Transformation programmes to achieve organizational goals.

Know More

Digital CRM: Accelerating Order Management for Telcos

Digital CRM is helping the top performing telecom operators achieve greater cost efficiency and customer satisfaction

Know More

Unlocking Business Value with RPA

Explore how Communications Service Providers realize long-term business benefits by deploying RPA in their operational departments

Know More

Data Science in Action

Explore the market potential and multi-dimensional benefits of Process Mining Technique for Digital Transformation

Know More

Change Adoption in the Digital World

Discover the possible accelerated adoption curve and learn about the related interventions that can help with transformation.

Know More

Project Management in times of Disruption

Learn right techniques to keep teams motivated and on track to achieve project objectives.

Know More

The Future Fit Network Operations Center

Explore how network operations remain relevant in a changing telco ecosystem

Know More

Uses of Drones in the Telecom Environment

Explore the drone powered business solutions.

Know More

Pioneer in Healthcare

Adopts Service Integration and Management for Consistency and Control

Know More

Largest British Pharmaceutical Company

Decommissioned ERP & Non-ERP Legacy Systems for Digital Future

Know More

Largest Insurance Company

Accelerated ROI and Optimized Spend with Superior Software Asset Management

Know More

Largest Technology Distributor

Optimized Customer Onboarding Process with Process Mining to Offer Best Customer Experience

Know More

World's First Cloud Native 5G Service Provider

Evaluated the Health of Next Gen Operations Center to Drive Improvement

Know More

Leading Telecom Operator

Reimagined Customer Service Assurance to Deliver New Value and Growth

Know More

Global Food and Beverage Leader

Seamless Migration from On-Premises IP Telephone Systems to Cloud to Improve Productivity

Know More

Major Canadian Bank

Transition from Waterfall to Scaled Agile: Exceptional Results

Know More

Worldwide Creative Technology Leader In the Media & Entertainment Sector

Maximized the Value of Order-to-Cash Process with Process Mining Solution

Know More

World’s Leading Manufacturer & Service Provider of Jet Engines

Maximize the Value of Procure-to-Pay Process with Process Mining Solution

Know More

World’s Largest Supplier of Finished Lubricants

Establish PMO as-a-Service to Change the Trajectory of Project Performance and Deliver Value

Know More

Leading Media Conglomerate Headquartered in Canada

Driving Business Excellence Through Innovative IT Service Management

Know More

Leading Communications Service Provider

Business Analyst Consulting Services to Improve Efficiencies Across the Organization

Know More

Largest Ports Consultative Organization

EBS Consulting and Implementation

Know More

Largest Coal Producing Company in the World

Effective Organization Change Management for Successful ERP Implementation

Know More

International Pioneer in the Aerospace Sector

Agile Transformation to Reduce Airline Operational Maintenance Time and to Deliver High-Value Business Outcomes.

Know More

National Broadband Infrastructure Provider

Review of Fixed Wireless Access Strategy.

Know More

World’s Leading Communications Service Provider

PPM Implementation and Consulting Services to Improve the Efficiency, Effectiveness of Project and Program Management.

Know More

Leading Pharmaceuticals And Healthcare Company

Seamless Deployment of Microsoft Office 365 Business Intelligence Tools

Know More

World’s Leading Communications Service Provider

Post-Acquisition Data Centre Consolidation and Migration Without Disruption

Know More

Global leader in transportation and logistics solutions

Building New User-Centric Logistics Platform for Exponential Growth

Know More

Leading mobile network operator in UK

Reinvigorating Service Design Function to Innovate User Experiences

Know More

Worldwide leader in networking solutions

Develop and Support Complex Continuous Delivery Platform

Know More

Everything you Need to Know

Meet Our Leadership

Chief Digital Services Officer
Habeeb Mahaboob
Senior Vice President BE. Tech Mahindra Consulting
Upendra Dharmadhikary
Vice President BE. Tech Mahindra Consulting
Sujoy Sen
Practice Leader BE. Tech Mahindra Consulting
Vijay Tikoo
Practice Leader BE. Tech Mahindra Consulting
Dr Shreekala Jaydeep
Practice Leader BE. Tech Mahindra Consulting
Dr Shekhar Tankhiwale
Practice Leader BE. Tech Mahindra Consulting
Venkatesh Devarajan
Practice Leader BE. Tech Mahindra Consulting

Got Queries For Us

Help us find the answer to your questions by entering the details below:
By clicking on the submit button, I agree with the terms & conditions.

Dark Mode

One of the world's first website to run on Dark Mode by default.

Brightness Control

Adjust the brightness as suited.

Hibernate Mode

Save energy when you're not looking at your screen.

Know More

The Eco Engine

Reduce your carbon footprint using any of these modes.
  • Dark Mode
    One of the world's first website to run on Dark Mode by default.
  • Brightness Control
    Adjust the brightness as suited.
  • Hibernate Mode
    Save energy when you're not looking at your screen.