Trending

Transform operations into a value function

Most leaders in the C-Suite are looking at business and people effectiveness enabled by efficiency in operations, for better capital management. We realize that intelligent operations with hyper-automation, augmented intelligence, cognitive agility, self service capabilities etc. accelerate digital transformation. Further they unlock opportunities beyond just costs, into higher revenue opportunities and better customer experiences.

We help the client organizations understand the extent, and RoI of making operations intelligent, with a combination of advisory, process excellence, tooling, change management, platforms and solutions.

Explore our Intelligent Operations capabilities across Business, Enterprise Functions and Technology.

Intelligent Operations Services

  • Automation Advisory
  • Business Operations
  • Enterprise Operations
  • IT Operations

Successful automation of Business Processes and BAU operations are determined by accurate problem identification and selection of the right use case for automation. Evaluating the benefits and assessing any risks of automating operations help make automation a sustainable, continuously improving process and an evolved way of working. We enable organizations achieve these through our established methodologies, tools, techniques, proprietary frameworks and an ecosystem of in-house platforms, partnerships and Centres of Excellence.

  • Process Discovery

    Leverage a combination of consulting-led discovery, tools & accelerators and design thinking approach to identify process inefficiencies, optimisation and automation opportunities

  • Business Case

    Identify business process optimization and improvement opportunities, supported by a business case, along with use case prioritization and ROI-driven approach.

  • Centre of Excellence

    Envision, institutionalize and implement the right operating model, tools and technologies, governance and change management to achieve the desired automation goals

Proven expertise in industry business processes, help us quickly assess and plug our solutions, platforms and frameworks to enhance employee effectiveness, process efficiency and future-proof operations. Some of the key areas are listed below

We bring operational efficiencies in enterprise functions with capabilities across the automation spectrum from chatbots to Robotic Process Automation to making enterprise functions self-learning to optimize themselves with cognitive capabilities.

  • Finance & Accounting

    Optimize operations along with finance value chain, with customer-centric, platform-based operations

    Know More
  • Procure to Pay

    Reinvent your Procurement Process to unlock efficiency, savings, and transparency.

    Know More
  • Back Office

    Next gen service desk, leveraging omnichannel process, RPA, cognitive analytics for reduced operating costs

    Know More
  • Front Office

    Break barriers between customer service disciplines while providing seamless transition to digital customer service channels

    Know More
  • Remote Working Assistance

    Technology infrastructure and operations assistance for “Work at home” services

    Know More
  • Robotic Process Orchestration

    Achieve scale and efficiency in enterprise processes automation, managing the heterogenous workforce of bots and humans

    Know More

Operations and management of digital technology stack is not just confined to IT, but should also include an integrated approach encompassing Network, Data, Cloud and COTS products, etc. Our platforms enable higher efficiencies in technology function across all these areas.

  • AI Ops for IT

    Enabled by Robotics and AI-powered automation platform for operations - Gaia

    Know More
  • AI Ops for Network

    Improve network performance with insights into network operations, and be able to predict KPIs, failures etc

    Know More
  • Metadata Intelligence

    Bridge the IT-business gap with enterprise view of IT landscape, enabled by metadata intelligence

    Know More
  • SAP Migration

    Cloud based Automation to support SAP S/4HANA & Digital Transformation

    Know More
  • Multi-Cloud Management

    Simplify management of hybrid / multi cloud environment to optimize cost of operations

    Know More
  • Intelligent Cloud Ops

    Get a unified view of operations for zero downtime, zero touch and zero vulnerability deployments

    Know More

Leading the Way

  • Case examples

A leading European aviation facility improves efficiency of machining process

Condition-based monitoring reduces robot maintenance cost by an estimated 50%

Know More

Global pharma company in the US improves indoor tracking effciency of pharma samples

BLE-based solution enables more than $100,000 savings per lab per year

Know More

Global CPG's Automation CoE engages with business functions effectively

Intelligent Automation at scale delivers an annual savings of $4.2m across the globe

Know More

US consumer appliance company avoids asset write offs

Asset tracking SaaS platform with a per-asset pricing enables saving more than $10m every year

Know More

Leading US telco prevents inventory problems from burning a hole in the balance sheet

Consulting-led solution enables savings of $150 -$200M from Days In Inventory reduction.

Know More

Leading African mining company addresses trapped value in operations and innovation

Pit network of the future boosts network coverage by 30% and productivity by 50%

Know More

North American aircraft manufacturer

25% improvement, each, in aircraft dispatch reliability & aircraft availability

Dark Mode

One of the world's first website to run on Dark Mode by default.

Brightness Control

Adjust the brightness as suited.

Hibernate Mode

Save energy when you're not looking at your screen.

ECO
ENGINE
Know More

The Eco Engine

Reduce your carbon footprint using any of these modes.
  • Dark Mode
    One of the world's first website to run on Dark Mode by default.
  • Brightness Control
    Adjust the brightness as suited.
  • Hibernate Mode
    Save energy when you're not looking at your screen.