Responsive Enterprise Services | Tech Mahindra

Prepared for Change

To stay ahead in today’s evolving landscape, organizations must be responsive and prepared for constant change. We enable this by transforming operations from a cost function to a value function. We use a mix of process advisory, tooling, change management, and technologies such as hyper-automation, augmented intelligence, cognitive agility, etc., to accelerate this transformation.


Solutions Overview

We help you harness the power of continuous improvement and process automation through established methodologies, tools, techniques, proprietary frameworks, and ecosystems.

Process Discovery

Leverage a combination of consulting-led discovery, tools, accelerators, and design thinking to identify process inefficiencies, optimization, and automation opportunities.

Business Case

Identify business process optimization and improvement opportunities supported by a business case, use case prioritization, and an ROI-driven approach.

Center of Excellence

Envision and implement the right operating model, tools and technologies, governance, and change management to achieve the desired automation goals. 

Our proven expertise enables us to quickly assess and plug our solutions, platforms, and frameworks to enhance employee effectiveness, process efficiency, and operations.

Communications, Media, and Entertainment


Banking and Financial Services

  • Lending-as-a-Service
  • Intelligent Claims
  • Superannuation
  • Investment and Trade Advisory

Retail and Consumer Goods

Health Care and Life Sciences

  • Digital Healthcare Platform
  • Artwork and Pack Management

Energy and Utilities

  • Intelligent ERP
  • Connected Assets
  • DER Integration to Grid

Our capabilities, from chatbots to robotic process automation, help improve enterprises' operational efficiencies.

Finance and Accounting

Optimize operations along with finance value chain with customer-centric, platform-based operations.

Procure to Pay

Reinvent your porcurement process to unlock efficiency, savings, and transparency.

Back Office

Next-gen service desk, leveraging omnichannel process, RPA, and cognitive analytics for reduced operating costs.

Front Office

Break barriers between customer service disciplines while providing a seamless transition to digital customer service channels.

Remote Working Assistance

Technology infrastructure and operations assistance for “work from home” services.

Robotic Process Orchestration

Achieve scale and efficiency in enterprise processes automation, managing the heterogeneous workforce of bots and humans.

Our integrated digital solutions enable higher efficiencies across IT, network, data, cloud, and commercial off-the-shelf (COTS) products to fuel your business’s growth.

AI Ops for IT

Enabled by robotics and AI-powered automation platform for operations – Gaia.


AI Ops for Network

Improve network performance with insights into network operations and predict KPIs, failures, and more.

Metadata Intelligence

Bridge the IT-business gap with an enterprise view of the IT landscape enabled by metadata intelligence.


SAP Migration

Cloud-based automation to support SAP S/4HANA and digital transformation.


Multi-Cloud Management

Simplify management of hybrid/multi-cloud environment to optimize cost of operations.


Intelligent Cloud Ops

Get a unified view of operations for zero downtime, zero touch, and zero vulnerability deployments.


Get In Touch

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