Strategy and Design Services | Tech Mahindra

Seamless Customer Journeys

Every digital transformation is unique. At Tech Mahindra, we help organizations address all aspects of their transformation journey, from defining a strategy to designing seamless execution models.

  • Stakeholder alignment with design-first mindset
  • Design new business model and operating model 
  • Change management
  • Digitalization roadmap across people process and technology

Solutions Overview

We enable businesses to successfully transform with digitalization across all parts of their organization, including products and services, organizational maturity, business goals, competitive advantage, and more.

Digital Business Maturity

Streamline digital transformation across the entire enterprise.

Digital Business Models

Create business models for new products, services, and markets.

Digital Business Strategy

Enact digital strategy based on industry trends, competition, and stakeholder needs.

Smart Products

Assess the smartness quotient of products based on degrees of intelligence and connectedness.

We improve process efficiency through industry insight, data, and stakeholder alignment across the value chain.

Industry 4.0

Develop an Industry 4.0 roadmap by assessing capabilities across technology, human capital, and more.

Digital Supply Chain

Build resilience with an analytics-driven assessment of supply chain vulnerabilities and digitalization opportunities.

Value Stream Management

For a continuous value stream, enable efficient product delivery with an aligned IT operating model.

CX Maturity

Utilize outside-in analysis of customer touchpoints, organizational processes, and technology maturity to deliver a great customer experience.

We envision the future of IT to have minimal tech debt, faster response, digital capability, ROI-driven value, and more.

Technology Function Assessment

Streamline technology functions with inside-out and outside-in analysis to define a vision, roadmap, and transformation/modernization ROI.

Digital Technology Advisory

Develop a strategy, operating model, best practices, and ROI for integrating digital technology into mainstream IT.

We drive value realization through proven frameworks and extensive management capabilities.

Organizational Change Management

Improve adoption of transformative ways of working across stakeholders.

Value Realization

Improve adoption of transformative ways of working across stakeholders.

Portfolio and Program Management

Assist with the planning, implementation, and support of digital transformation programs.

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