January 15, 2021

Redefining Utility Consumer Experience in Digital Era

Many globally recognized analyst/consulting fraternities independently studied to find out that Utility industry is quite behind the curve when it comes to effectively rolling out digital experiences for their customer base. Nevertheless, as consumers have started to anticipate convenience & personalization in all areas of their lives, utility companies commenced to embrace positive impact of customer experience. And many utilities have already embarked on their digital transformation journey to build stronger relationships with its customers, provide better service and establish itself as more of a ‘lifestyle energy provider’.

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January 11, 2021

5G: Opportunity for enterprises to ‘rebuild’ and not just ‘repair’

What are enterprise leaders doing differently to steer through the pandemic and stay ahead? What will be the role of 5G in ‘Rebuilding’ enterprises for the future?

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January 08, 2021

5G & Multi-Access Edge Computing: Accelerating IoT Adoption for Industry 4.0

Can Multi-Access Edge Computing analyze large volumes of data generated by IoT devices? How will IoT, powered by 5G & MEC, make a ‘Connected Enterprise’ possible?

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January 07, 2021

Integration of Distributed Energy Resources (DER) to the Grid

De-carbonization & shifting to alternate energy sources is one of the business imperatives for utilities and it is presenting new challenges. One of the challenges is creation or modification of existing grid infrastructure to accommodate integration with DER grids.

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January 04, 2021

Power Digital Transformation with 5G & Edge

Will Industry 4.0 led Digital transformation lead to streamlined business processes, increased efficiency, and optimized expenditure? What will be the role of 5G & Edge in this journey?

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December 30, 2020

Looking Back on 2020 and Ahead

New Year brings with it a very special vibe. More so with 2021, as there is so much wrapped up in it – the collective hope of humanity to emerge from the current crises and longing that it will be the year of a valiant comeback.

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December 21, 2020

5G and Edge – Supercharging CSPs into the NXt!

The 5G era isn’t going to be advantageous for just the end consumers or enterprises, but a revolution that will benefit the telecom industry as well. As the race to 5G adoption rises in the enterprise world, the competition is growing among CSPs as well.

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December 07, 2020

5G for enterprises: Fueling the future of innovation

What makes 5G a critical factor that enterprises must consider? How does the fifth generation of network technology bring enterprises the fuel they need to leverage new-age tech and accelerate business transformation?

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December 01, 2020

Turning 16: What did I learn? (2/3)

I’ve taken the liberty to group them into my learnings as a professional and a person. That said, I must declare that they came to me in no specific order or year. In fact, there were moments that taught me one big lesson at a time, and there were ones that gave me multiple little learnings at one go. Nevertheless, all kinds of experiences helped me grow.

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November 25, 2020

COVID changed the New Normal – It’s time to take the next step

The new normal has changed the fundamental way we work. And it has exposed the need for a cohesive digital workspace strategy, now more than ever.In the initial days of the pandemic, companies scrambled to fix the basic logistics of enabling their employees to work from home. The pandemic lockdowns hit fast and hard, resulting in most organizations just “shifting” their employees to work from home mode – without much change in the underlying IT setup.

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November 20, 2020

Turning 16: What did I learn? (1/3)

November 2020 (almost) marks the end of an eventful year, and the beginning of my 17th year with Tech Mahindra. I vividly remember, the first years between just two offices – at Chandivali in Mumbai and Sharda Centre in Pune – and a journey that I began with 5,000 odd colleagues, which continues till date as we pride ourselves as a 125,000 strong multinational company present in 90 countries across the world, and rooted in India.

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November 19, 2020

Role of ‘Network Transformation’ in shaping the Smart-Mining Industry

World Economic Forum (WEF), Digital mining can save more than $425 billion for the industry, customers, society, and environment up to 2025. By keeping technology and connectivity at the forefront, players in the mining sector can unlock the potential in areas related to asset management, operations management, health & safety, and security & compliance.

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November 17, 2020

Smart Solutions to Proactively Optimize Utilities Debt Collections

Utilities who revisit their collections and credit process can position themselves better and ahead of any unprecedented changes, like the current pandemic/COVID-19 crisis, and also enable advantages for themselves, like customer experience enhancement and loyalty. Under a rigid regulatory and economic context, utilities are required to work smartly while manage and minimizing bad debt if they want to stand out from competition while improving resilience.

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November 17, 2020

Process Mininig For Utilities

The Utility businesses face a few challenges especially in the domains of meter to cash & field service processes. The meter to cash processes struggle with issues like complex billing process, smart technology, customer complexity, evolving CIS platform and adherence to regulations.

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October 13, 2020

Switch the lights on: it’s show time

The world has changed faster in the past six months than it would have in any of our lifetimes. Our work and home lives underwent a radical rearrangement – or if you will, a fusion – with the lines between the two getting blurred. It wasn't just how we work that changed, but also why and what we do that was redefined. 'Positive' and 'the new normal' became the most used (and abused) buzzwords of the year, and millions of sentiments (good, bad and ugly) stormed families, institutions and communities over the world.

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August 20, 2020

Peacetime Leaders or Wartime Generals: Which one are you?

Wartime Generals do not have the luxury of time, and so, need to be agile, think fast and act faster. It calls for leaders to be focused and yet open to revisiting strategies, take bold risks, judiciously deploy their resources and above all, work tirelessly till the war is won!.

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August 19, 2020

Happy 6th Birthday, Makers Lab

Six years back, on this day, Tech Mahindra witnessed something truly distinctive – the birth of our innovation lab. It was August 2014 and a young man who had come back from the US to Delhi was dealing with the joys and perils of being a first time father. We invite him to Pune with the promise of fathering another baby – the TechM innovation lab.

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August 12, 2020

#RiseForGood: A minute and an hour is all it takes

Independence has different meanings for each one of us: I respect all. For me, it is primarily about three things: gratitude, mindfulness & legacy: gratitude for what our forefathers have put in for us to be born in a free country, mindfulness about using that privilege carefully, and a legacy to create for our children and theirs further

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July 24, 2020

Powering healthcare transformation with 5G

High-speed connectivity powers of 5G will enable innovation powered by new-age technologies like Artificial Intelligence, Augmented Reality, Virtual Reality, and Internet of Medical Things. What benefits does the healthcare vertical stand to experience, with the arrival of 5G?

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July 23, 2020

Modernizing Data Architectures: The Needed Tools and Services

Modernizing the data architecture is the need of the hour, but no one seems to agree on exactly what is needed to bring this about. On May 5th, as part of a YouTube Live session, I sat down with my colleague, Deb Mukherji, Practice Head – Data and Analytics (ASEAN), Tech Mahindra, and Alexander Hoehl, Senior Director Business Development (APAC), Denodo, to discuss this critical topic.

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July 08, 2020

Integrated Asset Management enabled by 5G

The Oil & Gas Industry is currently witnessing an unprecedented crisis in the wake of the COVID-19 pandemic. The fallout from the Saudi/Russia price war is adding further woes to the sector. These factors have led to a demand downturn and companies are finding it difficult to protect margins. Increased maintenance costs, low asset availability, and poor asset performance have resulted in high operational risks.

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July 08, 2020

5G - Future in Logistics and Supply-Chain Industry

The trucking industry loses approximately USD 2.5 billion each year as ‘revenue leakage’. In-depth visibility in the supply chain is one of the prime factors that add up to this lost revenue-making opportunity. Industry 4.0 enabling technologies such as AI, ML, IoT, and 5G aid in driving efficiency through SKU level tracking, integrated view into operations, 360˚ view of end-to-end inventory tracking, and more.

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July 07, 2020

One OSS

It wasn’t very long ago when everyone was doubting future of Operations Support Systems (OSS) with the emergence of NFV and entire MANO/Orchestration ecosystem around it. Extreme views were put forth stating; there is going to be an end of OSS era!

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July 03, 2020

Ramp-Up of Production Facilities after Covid Lockdown in Safe & Reliable Manner

The world has been under lockdown and many manufacturers related to non-essential commodities have been forced to stop their production. The majority of countries are gradually lifting the lockdown and allowing manufacturers to start their production activities again.

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July 03, 2020

COVID crisis response: The 6 things bankers need to internalize

With a global pandemic rewriting the way we are used to doing business, banks are faced with problems of their own. Between closed branches, operating remotely, lower workforce, and having to quickly respond to multiple requests coming their way, it is a unique situation that they have been plunged into, without forewarning.

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June 26, 2020

There has never been a better time!

Why you should Consider Building a Resilient Engineering Supply Chain Management System Now!

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June 23, 2020

Data Democratization – It is Just Not Only about Data

Never before in the history of humankind, did we see such profoundness for numbers, graphs, stats, statistical curves that we have seen in the past few months of the global Coronavirus (COVID-19) pandemic.

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June 19, 2020

COVID-19 Pandemic is Accelerating demand for 5G

VIAVI Solutions and Tech Mahindra together on how COVID - 19 is changing the network world

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June 18, 2020

The Next New Normal for Consumer Goods Manufacturers

This article is intended for all Consumer Goods manufacturers & associated stakeholders to give a brief about new challenges that have arisen due to COVID-19 and how to address them.

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June 18, 2020

PORTNxT - 5G Solution for Next Gen ‘SMART PORTS’

COVID-19 pandemic is a global crisis that has created a significant impact on businesses worldwide.

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June 16, 2020

From Unsung Heroes to Superstars – Post COVID opportunities for Telcos

With the world slowly getting back into action, Telcos will have an excellent opportunity to regain the lead and encash their investments.

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June 16, 2020

Decoding the Sudden Spurt of Investments in Telcos

Telecom majors have overseen fresh investment and a spate of mergers and acquisitions in their fight for survival over falling tariffs and imminent technology disruptions such as 5G. How will this set the direction and stage for the post-COVID wave of battles?

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June 11, 2020

METADATA in GDPR compliance and enforcement

“Metadata search” helps to locate and identify PII information across enterprise system.

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June 09, 2020

CellWize and Tech Mahindra together on how COVID19 will permanently change the unfolding of radio network optimization

CellWize and Tech Mahindra partnered together with the mission to build a multi-technology, multi-vendor compliant AI-powered RAN automation solution.

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June 03, 2020

Future of Refining: Integrated Manufacturing Operations Management System

Agility, intelligence, flexibility, and adaptiveness are some of the key factors that would shape the future of Process Manufacturing. The focus would be on deriving strategic costs, improving profit margins, and gaining a competitive market advantage by leveraging the advantages of a collaborative work environment.

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June 02, 2020

The Screen Drama Engulfing the Media World

Wait for the big screens to come back? Or enter everyone’s phones via OTT platforms? Read more to learn about the tussle between Movie producers and Theatre owners.

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May 19, 2020

Digital Platform for Operations and Production Optimization

Reimagining Production Operations of the future for the oil and gas industry through Digitalization. The demand for oil has plunged spectacularly and prices have plummeted sharply to 25$/bbl, a 50% decrease in a short period of time.

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May 16, 2020

CI is the new SI - The Kaizen of Networks

The shift to CI from SI enabled Rakuten Mobile to quickly test, integrate, and continuously deploy new features and technologies, reducing operating costs and contributing to improving the network experience for customers. What is it that makes CI a more comprehensive and holistic solution?

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May 14, 2020

2 Cs - Covid-19 and Connectivity

Post the pandemic, meeting the demands of a reviving world economy would require blazingly fast network speeds and robust connectivity. Can 5G help?

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May 12, 2020

Customer Centric Demand Forecasting

In the past few months, the unprecedented pandemic has impacted well established demand forecasting workflows Demand for essentials broke the seams, but DIY, apparel, footwear, consumer durables’ retailers witnessed a sharp decline in sales.

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May 12, 2020

Data & AI to keep the world running

Today, we need to work with fewer resources and produce greater results. We need to respond contingently and build solutions that are safer and can handle future adversities. Data and AI will help us in this endeavor.

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May 12, 2020

Will the concerts & events industry fit the ‘New Normal’

Even when things get better, will people go to theatres? Will there be concerts, shows, and events? The world needs to accustom itself to new alternatives for such activities.

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May 12, 2020

What the future holds for OTT players

The OTT industry is witnessing an unprecedented growth on the sidelines of home confinement due to Covid-19. However, the scenario may change once the home confinement ends, as it may result in the deceleration of paid subscriptions.

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May 7, 2020

The Rise of Virtual Care - Survival of the Digitalist

HealthNxt® is a technology & peripheral agnostic solution and interoperates with other modern tools that you or your patients might have already deployed. It can be integrated into most EHRs. Early results of HealthNxt® in physician practices and hospitals demonstrate lower costs, improved revenues, and increased care quality. Combining the beauty of human-centric design & physical design, we are producing our line of elegant, as well as efficient medical peripherals to enhance the experience for all stakeholders.

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May 6, 2020

Digital Emergency Response Centre

Occupational hazards in the oil and gas industry can result in undesirable situations such as loss of lives, damage to the environment, financial losses, reputation damage, and more.

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April 28, 2020

The North Stars for Connected Vehicle – Focus on Enablers

The future is complex and rapidly evolving, with technology, business models and feature offerings of a connected vehicle and connected infotainment are fascinating and leads to a never-ending debate.

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April 22, 2020

The 'North Stars' for the Connected Vehicle

The future is complex and rapidly evolving, with technology, business models and feature offerings of a connected vehicle and connected infotainment are fascinating and leads to a never-ending debate.

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April 3, 2020

How Covid-19 is changing the Social Media paradigm for Businesses

Covid-19 has already spread across 200+ countries infecting more than 1 Million people and causing more than 50,000 deaths globally. There are warnings from the UN about the World Economy going into recession causing uncertainty among millions of businesses and workers and the humongous financial losses. This testing time has brought with it many such growing concerns.

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March 31, 2020

A LETTER TO OUR CUSTOMERS

The world is combating an unprecedented situation where we are forced to be distant to people who matter to us. Even though we may be distant, we are very much connected to our purpose of delivering connected experiences for our clients. In these difficult times, our major focus has been on securing tech assets and ensuring business continuity.

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March 31, 2020

Migration - A Mystical Technology Ritual

Whenever we think of migration of “on premise” assets onto cloud, most of it goes with data migration alone. This compulsive instinct has to be moderated, as one has to additionally shepherd through other activities prior to touching data. Movement of data is the final big baggageof migration, in the agile execution journey/sprint cycles and that it should not be approached only to do with data.

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March 27, 2020

The Irrefutable Rise of Artificial Intelligence Adoption in Business

Coined back in 1956, the term Artificial Intelligence (AI) has become the heart of every discussion - national or global - pertaining to technology. Yet, the full potential of AI is still under scrutiny. And rightfully so.

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March 25, 2020

The Rise of Invisible Technology

Let’s picture the whole experience of ordering a taxi service. Taxi cabs have been in the mainstream since early 1900s. For almost a whole century, the usual norm would be to call the local Yellow Cab company or hail a passing cab on a street or, post-internet era, make an online reservation through the website of the local cab company.

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18 February 2020

Future ready with a redefined framework

Moving deeper into a technology-fuelled future, it has become imperative for enterprises to build new and relevant products for the modern world through innovation in software engineering, adopting modern methodologies and indulging in disruptive technologies.

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30th January 2020

Riding the Data Wave - Digital Transformation through Data-Driven Decision-Making

As Lee Sedol, the Korean “Go” Champion, sat with his head stooped down post his comprehensive defeat to Alpha Go, Google’s DeepMind AI; there was a beacon declaring the rise of AI and everyone, even governments took note.

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30th January 2020

Musings from the WSJ CMO Editor Dinner in New York City

What happens when you get a bunch of marketers in a room, couple of days before the Super Bowl weekend? Inadvertently the discussion centers around TV commercials.

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January 20, 2020

Tech Mahindra launches Blue Marble 2.0 - a consolidated digital transformation and customer experience portfolio

Tech Mahindra launches its new Digital Transformation Accelerator product Blue Marble, combining our microservices framework with the acquired DynaCommerce Omnius commerce and customer experience solution.

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January 09, 2020

Cloud Computing – Taking RPA to next level

Deploying RPA on cloud is gaining traction, as the cloud has become a life-changing resource. There are multiple cloud Platform that offer the capabilities to deploy RPA on the cloud and give organizations an option to fast track their RPA journey.

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December 4, 2019

Bi Governance – A Myth or A Reality?

Customers across industries have understood the power of data. Businesses are cognizant of data being the NEW OIL. Well, one way it is true… however, OIL in its literal sense will deplete itself, at some point in future, upon continued exploitation of natural non-renewable resources. However, beauty with data being that “the more we consume”, the better for businesses towards the instituting DATA DRIVEN ENTERPRISE.

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November 18, 2019

Have you yet discussed on the Quality Engineering Strategy to address the key aspects associated with Blockchain?

This year Tech Mahindra’s Digital Assurance Services team participated in STARCanada 2019 conference, organized in Toronto from 20-25th October 2019. Here are some insights by Anjali Chhabra, who was part of the team that represented the Digital Assurance Services and Quality Engineering practice of Tech Mahindra Americas. She was also the speaker for the session on Blockchain Testing, sharing some key takeaways from this remarkable conference.

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September 05, 2019

Application of Machine Learning & Predictive Analytics for Quality Engineering and Continuous Delivery

The blog talks about recently addressed speaking session at “Agile Testing & Test Automation Summit 2019” in Toronto wherein Anjali Chhabra Nandwani, VP & Head, Digital Assurance Services Americas covered the topic “Application of Machine Learning & Predictive Analytics for Quality Engineering and Continuous Delivery”.

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