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Identified as Best in Class in the Global Cognitive Field Service Management Market

“Launched in September 2022, Yantr.AI is a cognitive AI solution that optimizes field services through deep analytical insights, decision-making support, and future-proof strategic planning. The platform combines technology, data, and people to automate, optimize, and improve experiences for field service operations. It helps clients identify lags and create a flawless field ecosystem through actionable insights and recommendations.”

- Sherrel Sonia Roche
Industry Principal, ICT Research

Yantr.ai

Field Services Reimagined

Winner Statements

Transforming Field Service Management Through Cognitive Artificial Intelligence Solutions

Integrated field service management solution merges data from enterprise management systems with remote data for efficient employee and resource management and enhancing customer experiences.

Offering a Full Spectrum of Field Service Management Services and Solution

Yantr.AI includes workforce management and optimization, scheduling and dispatching, route planning and optimization, strategic planning and scenario modeling, field service transformation consulting and much more.

Building Comprehensive Industry-Specific Solutions Based on Digital-First Philosophy

The first home-grown business process as a service (BPaaS) solution from Tech Mahindra Business Process Services (BPS) division to address client requirements efficiently.

Delivering a Value-Based, Flexible Pricing Strategy

With a client-centric philosophy, Tech Mahindra offers Yantr.AI at a flexible pricing strategy with modular functionality deployment options.

A Customer-Centric Approach Driving Unmatched Client Experience

Yantr.AI has propelled field service operations with Tech Mahindra, addressing client challenges through domain expertise, identifying specific pain points in visibility, productivity, and cost optimization.

Employs Agile Methodologies to Prioritize Value Delivery

A dedicated success team oversees change management, training, and integration support ensuring clients achieve end-to-end transparency and realize significant benefits around the achievement of key performance indicators (KPIs).

“Tech Mahindra aims to create differentiated value for its clients through a consultative approach and industry-specific solutions. Yantr.AI has propelled field service operations to the next level by addressing clients' most pressing challenges. Through a deep understanding of its clients’ operating environment and domain expertise, Tech Mahindra has identified specific pain points in visibility, productivity, and cost optimization.”
- Sherrel Sonia Roche
Industry Principal, ICT Research

Winning Team

  • Praveen Kumar Gubiligari
    Enterprise Consultant
  • Abhinav
    Enterprise Consultant - Analytics
  • Shriniwas Pandey
    Group Manager - Customer Project Management
  • Rahul Agarwal
    Enterprise Consultant - BPS CME capability and Consulting

With more than 16 years of experience in delivering field service management solutions across industry verticals, Tech Mahindra has developed deep industry knowledge and strong technical knowledge. Through a deep understanding of field service gleaned from years of domain expertise, Yantr.AI has propelled field service operations to the next level by addressing its clients' most pressing challenges.

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