Digital Workplace Transformation | Tech Mahindra

Enabling Workplaces of the Future

The workplace of the future must enable remote capabilities to meet the flexibility needs of a modern workforce. Insurers' workplaces, too, are evolving, with rising demand for user-friendliness and agility while optimizing cost efficiencies. Insurers are now examining a transformation to bring about resiliency, scalability, transparency, and accessibility for allbacked by the best in cybersecurity. 

Solution Overview

We offer smart, secure digital and cloud-enabled experiences. Our solution offerings comprise a 3x3 framework:

Experience Design
  • Personalized workplace
  • Experience hub
  • Experience metrics
Cloud First, Mobile First
  • Cloud provisioned
  • Secured workplace with empowered users
Digital Support
  • Automation office
  • Smart field service
  • Intelligent remote support
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Solution Proof Points
  • Australia’s leading life insurance specialist saw a reduction of 66% in major incidents and 70% in problem task backlog through service desk and end-to- end IT operational support
  • With cloud migration, a top tier insurance company in the Asia Pacific region achieved 20% opex savings by implementing a utility pricing model.
  • An American insurance company achieved 95% patching compliance and located 4,500 internal and external users across the globe though consulting and 24/7 end- user support across Americas regions.

Service Offerings

Intelligent Workspace
  • Digital IT Store
  • VIVA
  • Smart Workplaces
  • Automation
Services DSK NXT
  • Unified Apps Infra Support
  • Multilingual Translation
  • Omni Channel Support
  • Self Help
  • NPS,
  • CX UX XLA
  • MIM
  • Voice Analytics
  • Virtual Assistants
Secure Workplace
  • End Points
  • Identity, Apps
  • Network Cloud Security
Cloud Workspace
  • workspace nxt - VDIon Public Cloud / AVD
  • Apps as a Service
  • Windows, Web SaaS App Delivery
Collaboration and Communications Tools
  • Unified devices
  • Modern network and workplace communication
  • Collaboration through multiple tools.

Get In Touch

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