Scale at Speed™
Building the Future of Consumer Industries
Consumer Agentic Experience Studio (CAX) brings to life the future of retail, CPG, travel, transportation, logistics, and hospitality. The studio enables organizations to experience, prototype and scale Agentic AI-led transformation across the end-to-end consumer value chain, helping them re-imagine customer experiences, optimize operations and unlock new growth opportunities.
MoreConsumer Agentic Experience Studio (CAX) brings to life the future of retail, CPG, travel, transportation, logistics, and hospitality. The studio enables organizations to experience, prototype and scale Agentic AI-led transformation across the end-to-end consumer value chain, helping them re-imagine customer experiences, optimize operations and unlock new growth opportunities.
Built specifically for consumer-facing industries, the CAX Studio brings together industry expertise, Agentic AI capabilities, design thinking and engineering excellence to help enterprises solve real business challenges.
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John Makram
Marketing Head, Business Hub
Key Highlights of the CXE
A Journey Worth Exploring
A novice may not plan a trip perfectly. As they gather experience, they become better at planning a trip. CAX acts as an experienced person who brings the consumer world into one place, closing the gap, building a story for how industries run across the layers, which shapes the modern enterprise, including business, data, application, and technology. Inside CAX Studio, you experience a seamless shift from Farm to Fork, Fiber to Fashion, and Lab to Wellness, all under one platform.
Eleven zones. One connected value chain. A focused walk-through of how the consumer industries design, source, build, move, sell, serve, and decide.
Our Experience Zones
Solutions on Showcase
- Design
- Procurement
- Farm
- Manufacturing
- Connected Warehouse
- Rail
- Ports
- Airlines
- Hospitality
- Retail
- Command Center
- Consumer Experience
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Recipe ManagementProtects the formulation, taste, and IP that food, beverage, and personal care brands depend on.
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Pininfarina-led Machine DesignShapes how coffee machines, dispensers, and vending units actually reach a consumer.
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Product Design (XDS)Brings creative tooling and design intelligence into fashion and lifestyle R&D.
-
PLMCuts the time it takes to move from a lab or studio concept to a market-ready product.
-
Skin SensorsFeed real consumer data into the formulation stage of beauty and wellness products.
-
Digital Product PassportCarries the full origin story of an ingredient all the way to the shelf.
-
Negotiated Savings AgentHandles supplier back and forth, which extends the buyers' days.
-
Supplier ScorecardBrings honesty and consistency into how vendors are selected and evaluated.
-
OrionTech Mahindra's connected intelligence platform brings procurement, supplier, and demand signals into one decisioning layer.
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Tractor TelematicsBrings farm equipment into one live data layer that suppliers and brands can act on.
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Farm ERPBrings structure to operations that have historically run on instinct and paper.
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Agri AppsPut useful information into growers' hands in the languages they actually use day to day.
-
Digital TwinLet production teams test changes virtually long before the real line is tested.
-
Real-Time Visibility for Renewable Operations (Mahindra Teqo)Track renewable energy generation, equipment health, and plant performance in real time for quicker decisions and proactive resolution.
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Edge AI Orchestration PlatformFrom industrial assets to retail operations, delivering real-time intelligence at the edge where data is generated and decisions matter most.
-
RFID-led OperationsAdds visibility to processes that have run on guesswork for far too long.
-
Altavec Inspection SolutionsDetect quality and safety issues the human eye often misses.
-
AR and VR for Operations and SafetyMake training and risky jobs more human-led, with fewer room for mistakes.
-
Warehouse Management (partner-led)Runs warehouse operations in real time, not after the fact.
-
Robotic Warehouse ExecutionHandles picking, movement, and fulfillment without slowing the line.
-
Warehouse Digital TwinModels the entire flow in advance, so problems get spotted before they happen.
-
IoT Freshness MeasurementMonitor perishables from the warehouse to the last mile.
-
Cold Chain SolutionsProtect goods that simply cannot afford to lose temperature.
-
AI-led Last-Mile DeliveryShapes how delivery actually shows up at the doorstep, on time and intact.
-
Intelligent Customs BrokerageKeeps cross-border movement going without the usual friction.
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Rail.NxtTech Mahindra's rail operations platform connects assets, schedules, and decisions into a single intelligent view.
-
Rail.Nxt Asset ManagementBrings rolling stock, wagons, and rail assets into one connected system that tracks performance, utilization, and maintenance in real time.
-
Altavec Inspection for RailUses digital twin and visual inspection intelligence to identify wear, defects, and safety issues on rail assets before they turn into failures.
-
Port.NxtBrings real visibility to port operations, covering every container, gate, vessel, and movement across the terminal.
-
Intelligent Port Automation (IPA)Streamlines every stage of port operations, from gate-in to gate-out, helping assets, people, and decisions move in sync.
-
Connected Travel Planner (powered by Orion)Adds intelligence to itineraries and traveler journeys.
-
IRROPS ManagementHelps carriers stay ahead when weather, crew, or fleet issues throw schedules off course.
-
PACETech Mahindra's pre-configured airline ERP is built for one of the most operationally complex industries in the world.
-
In-Flight Catering SolutionsBring service and experience into the cabin itself.
-
Threat Monitoring for Hotels and ResortsWorks quietly in the background, keeping guests safe without making safety feel intrusive.
-
Catering and Service PlatformsElevates the guest experience with every meal.
-
Loyalty and Personalization SystemsEnsure regular guests are recognized, not just processed.
-
Cloud-based POSRuns the front of the store with speed and reliability.
-
Omnichannel Order ProcessingConnects online and offline services for an easy buy-anywhere and get-anywhere concept.
-
Pininfarina-led Store DesignTreats the physical space as an integral part of brand experience.
-
Virtual Try-OnLet shoppers try something on before they buy, with no requirement for fitting rooms.
-
Self-CheckoutTakes the friction out of the final step of the purchase journey.
-
Electronic Shelf Labels (ESL)Keep pricing, promotions, and product information accurate in real time.
-
Planogram ComplianceEnsures every product is placed at the right spot.
-
Dynamic PricingLet the shelf react to market shifts as they happen.
-
Cooler-as-a-MediumTurns refrigeration into an active selling and engagement surface.
-
POS Robotic AutomationReimagines checkout with speed, accuracy, and integrated payment.
-
Store-as-a-MediumTransforms the store into a center for storytelling space.
-
RFID for RetailBrings inventory accuracy and shelf intelligence into everyday store operations.
-
Factory DashboardsBring real-time visibility into how manufacturing is actually performing.
-
Transportation Control TowerThe nerve center for everything that moves across the supply chain.
-
Grocery and POS DashboardsProject real-time insights on sold/selling products and stocks.
-
Digital Passport and Traceability ViewsMake sourcing, sustainability, and compliance visible from start to finish.
-
Loyalty ManagementKeeps regular shoppers recognized and rewarded across touchpoints.
-
AIO, Agentic AI for Customer FeedbackTurns customer feedback into action, in real time.
-
Salesforce AgentsGive B2B sales teams an AI-powered edge built directly into the CRM.
Solutions on Showcase
- Recipe Management: Protects the formulation, taste, and IP that food, beverage, and personal care brands depend on.
- Pininfarina-led Machine Design: Shapes how coffee machines, dispensers, and vending units actually reach a consumer.
- Product Design (XDS): Brings creative tooling and design intelligence into fashion and lifestyle R&D.
- PLM: Cuts the time it takes to move from a lab or studio concept to a market-ready product.
- Skin Sensors: Feed real consumer data into the formulation stage of beauty and wellness products.
- Digital Product Passport: Carries the full origin story of an ingredient all the way to the shelf.
- Negotiated Savings Agent: Handles supplier back and forth, which extends the buyers' days.
- Supplier Scorecard: Brings honesty and consistency into how vendors are selected and evaluated.
- Orion: Tech Mahindra's connected intelligence platform brings procurement, supplier, and demand signals into one decisioning layer.
- Tractor Telematics: Brings farm equipment into one live data layer that suppliers and brands can act on.
- Farm ERP: Brings structure to operations that have historically run on instinct and paper.
- Agri Apps: Put useful information into growers' hands in the languages they actually use day to day.
- Digital Twin: Let production teams test changes virtually long before the real line is tested.
- Real-Time Visibility for Renewable Operations (Mahindra Teqo): Track renewable energy generation, equipment health, and plant performance in real time for quicker decisions and proactive resolution.
- Edge AI Orchestration Platform: From industrial assets to retail operations, delivering real-time intelligence at the edge where data is generated and decisions matter most.
- RFID-led Operations: Adds visibility to processes that have run on guesswork for far too long.
- Altavec Inspection Solutions: Detect quality and safety issues the human eye often misses.
- AR and VR for Operations and Safety: Make training and risky jobs more human-led, with fewer opportunities for mistakes.
- Warehouse Management (partner-led): Runs warehouse operations in real time, not after the fact.
- Robotic Warehouse Execution: Handles picking, movement, and fulfillment without slowing the line.
- Warehouse Digital Twin: Models the entire flow in advance, so problems get spotted before they happen.
- IoT Freshness Measurement: Monitors perishables from the warehouse to the last mile.
- Cold Chain Solutions: Protects goods that simply cannot afford to lose temperature.
- AI-led Last-Mile Delivery: Shapes how delivery actually shows up at the doorstep, on time and intact.
- Intelligent Customs Brokerage: Keeps cross-border movement going without the usual friction.
- Rail.Nxt: Tech Mahindra's rail operations platform connects assets, schedules, and decisions into a single intelligent view.
- Rail.Nxt Asset Management: Brings rolling stock, wagons, and rail assets into one connected system that tracks performance, utilization, and maintenance in real time.
- Altavec Inspection for Rail: Uses digital twin and visual inspection intelligence to identify wear, defects, and safety issues on rail assets before they turn into failures.
- Port.Nxt: Brings real visibility to port operations, covering every container, gate, vessel, and movement across the terminal.
- Intelligent Port Automation (IPA): Streamlines every stage of port operations, from gate-in to gate-out, helping assets, people, and decisions move in sync.
- Connected Travel Planner (powered by Orion): Adds intelligence to itineraries and traveler journeys.
- IRROPS Management: Helps carriers stay ahead when weather, crew, or fleet issues throw schedules off course.
- PACE: Tech Mahindra's pre-configured airline ERP is built for one of the most operationally complex industries in the world.
- In-Flight Catering Solutions: Bring service and experience into the cabin itself.
- Threat Monitoring for Hotels and Resorts: Works quietly in the background, keeping guests safe without making safety feel intrusive.
- Catering and Service Platforms: Elevates the guest experience with every meal.
- Loyalty and Personalization Systems: Ensure regular guests are recognized, not just processed.
- Cloud-based POS: Runs the front of the store with speed and reliability.
- Omnichannel Order Processing: Connects online and offline services for an easy buy-anywhere and get-anywhere concept.
- Pininfarina-led Store Design: Treats the physical space as an integral part of brand experience.
- Virtual Try-On: Lets shoppers try something on before they buy, with no requirement for fitting rooms.
- Self-Checkout: Takes the friction out of the final step of the purchase journey.
- Electronic Shelf Labels (ESL): Keep pricing, promotions, and product information accurate in real time.
- Planogram Compliance: Ensures every product is placed at the right spot.
- Dynamic Pricing: Lets the shelf react to market shifts as they happen.
- Cooler-as-a-Medium: Turns refrigeration into an active selling and engagement surface.
- POS Robotic Automation: Reimagines checkout with speed, accuracy, and integrated payment.
- Store-as-a-Medium: Transforms the store into a center for storytelling and brand experience.
- RFID for Retail: Brings inventory accuracy and shelf intelligence into everyday store operations.
- Factory Dashboards: Bring real-time visibility into how manufacturing is actually performing.
- Transportation Control Tower: The nerve center for everything that moves across the supply chain.
- Grocery and POS Dashboards: Provide real-time insights into sold, selling, and available stock products.
- Digital Passport and Traceability Views: Make sourcing, sustainability, and compliance visible from start to finish.
- Loyalty Management: Keeps regular shoppers recognized and rewarded across touchpoints.
- AIO, Agentic AI for Customer Feedback: Turns customer feedback into action, in real time.
- Salesforce Agents: Give B2B sales teams an AI-powered edge built directly into the CRM.
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