Travel | Tech Mahindra

Skyward Solutions

Our travel industry competency focuses on the airline, airports, OTAs, and urban mobility segments. We have provided end-to-end information technology services to global leaders across these segments for over 15 years, including 30+ airlines and airport customers.

Our Offerings

Airline Enterprise Transformation

We provide end-to-end services around leading ERP products, helping aviation customers start from consulting for the right ERP product selection to product implementations, application support, maintenance, and upgrades to the latest versions. We enable enhancements and integrations with development code management and cloud migrations covering financial, procurement, HCM, advanced supply chain, budgeting, and planning modules.

Omnichannel eCommerce Marketplace for Airlines and Airports

A digital ecommerce marketplace delivering a seamless experience across brands. Curated marketplace to onboard and manage tenant products and services, simplifying content and commerce capabilities and allowing integrations across physical and digital channels, providing exceptional customer experience. A robust commerce engine supporting millions of transactions with reliable real-time inventory across stores and warehouses, capable of tenant management, product upload, reports, order fulfillment, and more.

SMART Airport

A comprehensive module-based solution for managing passenger experience and operational efficiency. A set of offerings for the airport industry that digitally enables airports to fulfill the next-generation traveler’s expectations and optimize their operational performance. A module-based offering catering to various functions within the airport ecosystem, like passenger management, terminal operations, and ground operations, by leveraging technologies like AI, biometrics, IoT, analytics, metaverse, next-generation platforms, and RFID.

Catering Xpress

Catering Xpress from Tech Mahindra is a web-based operations management software for airline catering and in-flight service companies. It enables better operations management that maximizes cost efficiency. The solution caters to unique business requirements of the industry that require highly customized software solutions with modules for flight catering planning, pre-sales processes, material requirement planning, and work order cycle with proven technical expertise and extensive experience in finance, manufacturing, distribution, and HR modules.

Our Services

Passenger Experience
  • Design Thinking with UI / UX Development on Web and Mobile App
  • GenAI-enabled Conversational Chatbots
  • Customer 360 Analytics
  • Predictive Analytics
  • Next-Gen Contact Center
  • IoT-led Smart In-Room Automation
  • Immersive AR/VR experience on Meta Platform
OTA and Intermediaries
  • Managed e-Commerce Suite
  • API Integration
  • Infrastructure and Cloud Services
  • Network and Cybersecurity
  • Next-gen BPS Solutions
  • Web and Mobile App
  • GenAI-enabled Conversational Chatbots
  • Customer 360 Analytics
Back Office / IT Support
  • Integration Services
  • Back-office Support
  • Revenue Accounting
  • ERP and Financial Management
  • Supply Chain Management
  • Business Process Services
  • Infrastructure Services
  • Loyalty Management Program Support

Get In Touch

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